Who is it for?

This CPD programme provides the rudimentary standard of competency for all first-line managers.

What's involved?

Highly effective managers understand how to balance the three main elements of their role: leadership, management and task. This programme ensures delegates understand how to use their skills to generate the best performance from the resources in their teams. Managers get to reflect on their challenges and opportunities, and consider how to make real and immediate workplace improvements.

What courses are included?

Effective Communication Skills

1 Day course Show details

Leadership Skills Development

1 Day course Show details

Your choice of course from four options

Your choice of course from four options

What are the other course options?

Delegation and Time Efficiency

A very popular course that helps managers to greatly improve the output they’re generating from the resources available to them, from the skills and strengths of their staff to the hours in the day.

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Developing Winning Teams

An essential course for all managers. Delegates uncover the factors which make a team perform, as well as how to apply their findings back in the workplace.

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Managing and Appraising Performance

Use clear goals, KPIs or performance targets in line with departmental requirements to engender buy-in and achievement, and use good feedback and appraisal skills to maintain performance.

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Presentation Skills and Techniques

Discover presentation skills and techniques that allow you to make well-structured and confident presentations that achieve the clear objectives you’ve set.

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