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Our Customers

Our customers include public, private and not-for-profit organisations of all sizes and across all sectors, from small and growing businesses to some of the world’s largest employers.

We use our longstanding experience and in-depth knowledge to challenge and transform our customers’ approach to management and leadership, providing the tools, techniques and skills required by leaders, managers and their teams to make immediate improvements back in the workplace.

Select an industry below to discover our customers.

Burberry

Bramblecrest

FedEx

Pepsico

Burger King

Ocado

NHS – Hinchingbrooke HCT

Airbus

Shell

Mercedes Benz Retail Group

Mitsui

Sony

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Customers

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.

Joe Horne: ILM Success Story
Case study

Joe Horne: ILM Success Story

The demands of a fast-paced organisation and highly responsible role meant that Joe Horne was looking to develop his leadership skills in practical ways that would be of immediate benefit in the workplace. Studying for an ILM Award with Impellus ticked all the boxes.

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Customer testimonial

I was slightly skeptical about the online learning side of things, but it worked well, especially with the breakout rooms. Having a wide range of different courses to suit individual needs is also a great idea.

Chris Dickinson , Whitby Seafoods Limited

I found the Effective Communication Skills course helpful, it opened my eyes to how even body language can be a form of communication that may come across as negative. It has shown me I need to be more aware of how I come across to others when communicating with them.

Lauren McDowell , Wasdale - A Place to Stay

The courses that led to my Certificate of Learning have incredibly improved my awareness when I communicate with colleagues. I am now in control of what I want to deliver, and I have the tools to do it effectively.

Francesca Cecinati , Artesia Consulting

I found the course extremely useful and loved the psychology behind the different types of communication. I have been able to take this information back to my workplace and use the techniques to improve communication between myself and my team.

I.R , Daniella Draper

Mel really helped provide insight and offered points of difference that can help me in a professional setting. I enjoyed learning more about the ways body language and tone can have an impact. The eye accessing cues were also really interesting.

W.F , Tiny Rebel

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

Six steps to help you master the key skill of effective delegation

Six steps to help you master the key skill of effective delegation

Effective delegation not only lightens your workload but also empowers your team, unlocking their potential and driving productivity.

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‘Overwhelmed and underequipped’: the rise of the accidental manager – and how to cope

‘Overwhelmed and underequipped’: the rise of the accidental manager – and how to cope

Most managers in the UK believe they are not up to the task of managing and feel overwhelmed ...

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