It’s not far short of a year now since the world became a very different place. They have been challenging times in many ways for many of us and probably more so now than ever.

Back in Spring 2020 we had to adapt our approach to travel plans and working arrangements. Working from home became a common thing, but at least you could take a break and have a stroll in the sunshine for a much-needed boost. That proposition is not so attractive when it’s dark, cold and wet outside, leading to more widespread isolation.

So, maybe it’s time to adjust our communication habits to help provide that boost.

Think who you’ve not spoken to for a while and rather than sending them an email, pick up the phone.

Don’t just launch straight into work projects and deadlines, indulge in some friendly chat for a few minutes.

Ask how they are.

It’s good to talk – you may just find it lifts both of you and makes the day just a little bit better.

 

Further information: Effective Communication Skills

Our customers

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits.

Case study: NGK Spark Plugs (UK) Ltd

The NGK Spark Plug Company is one of the leading manufacturers of automotive components in the world....

Continue reading
Nicola Hancock, The Environment Partnership

"I enjoyed the two days very much. I found the CEDAR model to be the most useful and practical tool. The trainer maintained enthusiasm, variety and interest throughout."

See more testimonials

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team, whatever their circumstances.

Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

The Learning Hub

The Impellus Learning Hub provides online access to your organisation’s account and learning records. Free for all clients.

Entirely results-focused

Every course, every qualification, every time we help or advise, we’re focused on delivering real and measurable workplace results.