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The temperature in the training room – June 2017

As one of the largest ILM-Approved Training Centres in the UK, Impellus delivers open leadership and management courses to over 250 delegates a month. We request feedback from each delegate on the venue, course content and trainer’s delivery to ensure our clients are happy with our service.

Our questionnaire also asks for the delegate’s opinion on their work situation. By reviewing this feedback regularly, we have a good indication of how senior managers and managers are feeling across the country.

Work is better than last year for over two-thirds of managers

The key indicators from delegates attending our open courses in June are as follows:

  • The number of organisations training new and recently appointed managers increased slightly year on year – 67% of all delegates had been in their role three years or less compared with 66% in June 2016
  • Nine per cent of delegates this June had been in their current role for ten years or more, which is on a par with a year ago
  • Ninety-four per cent of all delegates felt that ‘training like this improves my performance enormously or measurably so’ – which represents an increase from 91% in June 2016.

The trend of managers feeling more positive about their situation at work than a year ago continues. The chart below shows their responses to the statement: In my opinion, things for me at work are generally better/ the same/ worse than at this time last year. Seventy per cent of all delegates feel that things are generally better for them than in June 2016 with 5% feeling things are worse.

Read May Pulse to compare the results with those of June.

The Management Confidence Indicator graph for the last 12 months below shows the optimism shared by managers in May has continued into June after the slight dip seen in April.

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Case study: NGK Spark Plugs (UK) Ltd

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Michelle Netto, Weston Area Health Trust

"It was interesting to learn about meta programmes and the course provided very good practical tools and techniques. It was good to partner with someone from outside of my business in the coaching session."

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