How to Diffuse an Argument – a lesson in the knife drawer
Got into an argument with someone at work recently? Or worse still, have you come away from a discussion feeling furious and crushed having failed to get across your point? ...
“Good enough” is the new perfect
Sometimes perfection is important – if you are an aeronautical engineer it probably is. If you are a software developer - ultimate perfection is often unobtainable. Perfection can be essential. Read ...
Dysfunctional team? The clue may be here
Why do some teams work well and others with the same abilities do not? Why does someone excel on one team and not in another? It was researching these questions ...
The Power of the Eye
Direct eye contact is powerful. It can be listening intently, it can be a threat, it can be deep kindness, or it can be dominant behaviour. Whichever way, it is ...
4 Ways to Improve Staff Performance – A Lesson from the Experts
Getting the best from your team can sometimes feel like an elusive goal. Sometimes it seems like, no matter what you do with the best of intentions, there are those ...
Where’s the energy?
When a project isn’t working ..... When you feel resistance from yourself or the teamRead more
Right vs. right decisions
The easy decisions to make are the “right vs. wrong” decisions. These decisions you could describe as “moral temptations” such as inflating expenses or making false insurance claims. But the ...
Mentoring or Coaching?
When you are entering into a supportive relationship with someone, it is important for both parties to be clear about what they expect of the relationship at the beginning. This ...
Three traps of leadership – and how to avoid them
The typical vision of a business leader has been shaped in our heads by the likes of Lord Sugar or Donald Trump - as ego-driven, ruthless empire builders. But too ...
The Concise Communicator
“I didn't have time to write a short letter, so I wrote a long one instead.” This quote, often attributed to Mark Twain, acknowledges that good communication is not always ...
What messages are you giving off?
We all give off messages as we move around in this world. Far more than anything we actually say, we “speak” with our body language - giving off messages with ...
