Leaders – The things you shouldn’t know…
Dear leader. Please remember that you don’t know everything about the way your business is run. The knowledge lies with the company as a whole. So when you discuss ...
6 steps to a great plan
It is remarkably common for businesses to organise an event or plan a process and find at the last minute that a major factor has been forgotten or missed in ...
Managing volunteers: Herding cats or a great team spirit?
Management theory is normally developed around commercial organisations leaving the charity sector to interpret it to their own needs. But some charities are large organisations with many staff to manage, ...
Disruptive technologies
The calculator wiped out the slide rule. The computer wiped out the typewriter. Internet search wiped out most high street travel agencies. The mobile phone wiped out the telephone box....
Food for marketing thought
Today I’m going food shopping. I need to buy bread, milk and some groceries for a dinner party at the weekend. Where shall I go to buy my food? ...
Unspoken message of involvement
An inclusive culture can be a powerful thing in a business. Involving people more – what effect can it have? Involve young staff when visitors come round – ask them to talk ...
Doing what you’re told
Do your staff do what they’re told at work? My daughter does what she’s told. She’s very good. I ask her to clear up her books and ...
“Listen till your ears bleed”
Within the business community it is at last becoming widely recognised that if you want higher performance from your staff you have to win over their hearts and minds. There ...
10 essential leadership qualities – and Boris
That Boris Johnson is a larger than life character is beyond doubt. He is already a huge force in British politics and it is certain that we haven’t heard ...
Bent out of shape
A tree branch bent too far will break. It has some flexibility, but when pushed beyond that it will damage irreparably. Our British view of democracy and governance has been ...
Whose truth? – whose reality?
As Seth Godin said in his blog recently “Someone faced with doubt rarely brings her best self to the table. Doubt undermines confidence, it casts aspersions, it assumes untruths.” In ...
