Carrot or stick? Towards or Away? Gain or Avoid? What goes wrong?
No, not a new word puzzle – but a valuable motivational tool in a manager’s armoury When managing and appraising performance, it’s really helpful to understand what drives each ...
Sixteen questions you must be able to answer before deciding on a Management Training programme
So, you’ve got your management training objectives. How do you make that all important decision of which training provider to select? If you are pushed for time now ...
10 top tips to improve your staff appraisals
Do you love doing appraisals? If not, it may be because you find them a little awkward and uncomfortable. Not knowing what the employee is likely to say can lead ...
Ethical behaviour comes from the top
We have all come across many examples of good, honest, hard-working people frustrated in their organisations by those in authority who do not work with the best interests of the ...
Leaders – The things you shouldn’t know…
Dear leader. Please remember that you don’t know everything about the way your business is run. The knowledge lies with the company as a whole. So when you discuss ...
6 steps to a great plan
It is remarkably common for businesses to organise an event or plan a process and find at the last minute that a major factor has been forgotten or missed in ...
Food for marketing thought
Today I’m going food shopping. I need to buy bread, milk and some groceries for a dinner party at the weekend. Where shall I go to buy my food? ...
Unspoken message of involvement
An inclusive culture can be a powerful thing in a business. Involving people more – what effect can it have? Involve young staff when visitors come round – ask them to talk ...
Doing what you’re told
Do your staff do what they’re told at work? My daughter does what she’s told. She’s very good. I ask her to clear up her books and ...
Bent out of shape
A tree branch bent too far will break. It has some flexibility, but when pushed beyond that it will damage irreparably. Our British view of democracy and governance has been ...
Whose truth? – whose reality?
As Seth Godin said in his blog recently “Someone faced with doubt rarely brings her best self to the table. Doubt undermines confidence, it casts aspersions, it assumes untruths.” In ...
