Upwards management is the art of managing your boss.

Get to know your boss.

Earn her trust by being efficient with the tasks she gives you.

Think around the subject – do a little extra and test her reaction.  If she likes it do it more often.

Think how it feels to be in her shoes.  What pressures is she under?  What would make a big difference to her?

Don’t wait to be asked – just do it.

Don’t try to take her place – become her trusted side-kick.

Gradually turn the relationship into a partnership where you both work together for the good of the business.

Now that’s what every good boss wants of her staff.

Our customers

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits.

Case study: Assay Office Birmingham

The Assay Office Birmingham is a world leader in the identification and hallmarking of precious metals...

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Duncan Brown, The Environment Partnership

"Excellent course - it was interesting and engaging throughout. The activities were good - sometimes these can be awkward but not on this course. I'm leaving with good ideas for my role."

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Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team, whatever their circumstances.

Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

The Learning Hub

The Impellus Learning Hub provides online access to your organisation’s account and learning records. Free for all clients.

Entirely results-focused

Every course, every qualification, every time we help or advise, we’re focused on delivering real and measurable workplace results.