Relationships are delicate like flowers.

With some people a good relationship comes easily, with others you have to work at it.

Sometimes it can take years to build trust, and it can be undone in a moment by a careless act.

There’s a reason why a business is called a “company”.  It is a group of people keeping each other company with a shared purpose.  Within that group is a complex set of relationships.  Outside there are more relationships with customers, suppliers, shareholders, employees’ families and communities.

Care for your business relationships just like you do for your friends and family.

Don’t burn bridges.  Always leave every relationship with the expectation that you might meet again.

Our customers

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits.

Case study: HCD Group

HCD Group is a multi-disciplined consultancy services company to the construction industry....

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A.C, MDS Global Ltd

"David James was very friendly, knowledgeable and informative. I was a little sceptical of doing the course online however the online tool worked well especially with the breakout groups."

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Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team, whatever their circumstances.

Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

The Learning Hub

The Impellus Learning Hub provides online access to your organisation’s account and learning records. Free for all clients.

Entirely results-focused

Every course, every qualification, every time we help or advise, we’re focused on delivering real and measurable workplace results.