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The temperature in the training room – April  2017

As one of the largest ILM-Approved Training Centres in the UK, Impellus delivers open leadership and management courses to more than 250 delegates a month. We request feedback from each delegate on the venue, course content and trainer’s delivery as the satisfaction of our clients features high on our list of priorities.

Our feedback form also covers the delegate’s opinion on their work situation. By analysing this data regularly, we gain a very clear picture of how senior managers and managers are feeling across the country.

Two thirds of managers feel things are better for them than a year ago

The key indicators from delegates attending training in April are as follows:

  • The benefits of training newly appointed managers in leadership training are increasingly being realised by organisations. Sixty-three per cent of all managers attending our courses have been in their current role for three years or less – an increase from 61% in April 2016
  • Twelve per cent of delegates this April had been in their current role for ten years or more, which is on a par with a year ago
  • Eighty-eight per cent of all delegates felt that ‘training like this improves my performance enormously or measurably so’ – a slight dip from 93% in April 2016.

Managers continue to feel more positive about their situation at work than a year ago. The chart below shows their responses to the statement: In my opinion, things for me at work are generally better/ the same/worse than at this time last year. Over 65% of all delegates feel that things are generally better for them than in April 2016 with 7% feeling things are worse.

Read March’s Pulse to compare the results with those of April.

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Case study: Ocado

Ocado partners with Impellus to deliver consistent, high-quality management training across its rapidly growing business....

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"I found the whole course to be very useful with plenty to take in to the future"

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