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Too many British companies listed on the London Stock Exchange are underperforming. This fact prompted a study on the causes and effects by the Economist newspaper last month. Part of ...
Now, more than ever, it is important that as a manager you have regular and purposeful interactions with your employees. After 17 months of turmoil through Covid-19, felt both personally and ...
The human brain is a remarkable machine. After all, it’s the only part of our bodies that named itself. It’s resilient, creative, boundless, and utterly extraordinary. One thing ...
I bet I wasn’t the only one who watched the recent Olympics, then immediately set about revising my list of goals. But where should I even begin planning to ...
Many organisations will have their own Vision, Mission and Values. To put it another way, who we are, what we do and how we do it. The how we do ...
Have you ever found yourself getting agitated in the queue in the supermarket? Or felt your blood boiling while sat in traffic? With our world quickly becoming a place where ...
There are many paradoxes in the world of leadership and management which are seen at all levels and in all situations. This week we explore the two opposed truisms ...
Reciprocity – not exactly a word which rolls off the tongue, but one which is crucial in curating and delivering outstanding customer experience. Put simply, reciprocity is an exchange between ourselves ...
Let me just check my diary… Time is a valuable resource and those who are hard pressed for it find ways to be as efficient with it as possible. This ...
The key to success is hard work, or is it? We all know people who progress, or are thought of as the top performers, when they aren’t quite all ...
Many managers secretly worry about how much their employees like them. Many worry that they have to have the highest levels of work knowledge and capability in every area amongst ...
Training in crucial people skills has made a huge difference to the culture of this major engineering company, ensuring it is now set to achieve its ambitious vision...
"I found the group tasks really useful, as they enabled further discussions/debates. The task at the end of the day was a bit of fun but it had a key underlying point to it."
