Who is this training course for?

Managers who want to put in place consistent performance assessment methods with clear goals and targets and meaningful feedback for the advantage of both employees and the organisation.  

What does it cover?

  • The performance and motivation benefits of setting clear targets and objectives. 
  • The importance of creating SMART objectives. 
  • How to use assessment methods positively to create a ‘can do’ culture. 
  • How to diagnose and deal with performance issues. 
  • How to deliver motivational feedback to enhance performance levels. 

What will delegates be able to do differently?

  • Understand the performance and motivation benefits of clear targets and objectives.
  • Diagnose performance issues.
  • Understand the importance of making objectives SMART.
  • Give clear feedback to staff.
  • Be able to reduce and deal with objections.
  • Use feedback and appraisal methods positively.
Course Location Venue Date Availability On Tour Trainer Price No. Days Level Booking options
Course Location Venue Date Availability On Tour Trainer Price No. Days Level Booking options

The Professional Certificate of Learning in Team Management and Leadership at National Level 3

This CPD programme provides the rudimentary standard of competency for all first-line managers. 

The Advanced Certificate of Learning in Team Management and Leadership at National Level 3

This CPD programme is for managers who have the aptitude to produce the very best results from their teams.

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