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Testimonials

Our leadership and management training achieves a 99.6% satisfaction rate among our clients and over 99% of our delegates say they would recommend us.

Here’s what managers and their HR teams have to say. All of these quotes have come during the course of normal feedback or follow up with clients.

The course was perfectly pitched. The leadership style exercise was an eye-opener. I enjoyed interacting with the other participants.

Beba Parker, MIND – The Mental Health Charity

The atmosphere was relaxed and friendly. We were encouraged to challenge our current mindset. It was a great opportunity to discuss opinions with other delegates in similar positions.

Roland Fleming, Simpsons Malt Ltd.

It was the first time I had ever attended a formal management training course – was worried it might be too ‘corporate’, but everything was described in a way that can be applied to all organisations including the arts.

Janet Smith, Edinburgh International Book Festival

I found exploring the difference between leadership and management particularly helpful. The course showed me how to take a step back and let my team do the tasks they can handle. I found it all useful and will take the knowledge back to my workplace.

Lewis Richards, London & Country Mortgages Ltd.

I found the leadership style questionnaire most helpful – it made me analyse myself and think about changes. There was great interaction within the group. The trainer allowed the delegates to voice their opinions and was happy to discuss them.

Selina Keating, Brittany Ferries

I found the group exercise really useful – it made me reflect more on how I may be perceived by others. It was a really informative training course which I will be recommending to colleagues. Facilities were excellent.

Sarah Ellison, Halton Borough Council

The tutor was very engaging. I enjoyed the whole day and the delivery of content was spot on. It made me, at times, think seriously as to how I see myself delivering my role and maybe more importantly, how colleagues perceive me. Refreshments, location and lunch were great also.

Alex Finlayson, Cardiff Airport

The course was well delivered. The trainer was very enthusiastic and knowledgeable and handled all responses well.

Michael McArthur, The Reform Club

The trainer’s presentation skills were very good. Much of the content was familiar to me but I don’t often get the opportunity to reflect on it and on my own performance. I felt challenged and had the opportunity today to notice my own resistance to change. Very interesting!

Laurence Wild, University of East Anglia

I enjoyed listening to other managers’ experiences and the opportunity to network. The activities were most useful especially analysing strategic business aims versus those of the team and my own.

Jo Atkinson, British Rowing

Case study: Assay Office Birmingham

The Assay Office Birmingham is a world leader in the identification and hallmarking of precious metals...

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Caterham School

"The course content made us think about our own management styles and how these can be more effective. An eye opener. It was an enjoyable and informative day with friendly delegates."

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Christmas opening hours

We close at midday on Wednesday, 24 December 2025 and reopen at 9am on Monday, 5 January 2026.

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Called to account: can you make things add up?

Impellus announces first price rise since 2018

For the first time in over seven years, we’re going to be putting up our prices. The rise will only effect our open management training courses.

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