Employers are increasingly using CPD frameworks to develop their managers and leaders.
Read moreHere’s what managers and their HR teams have to say. All of these quotes have come during the course of normal feedback or follow up with clients.
The course gave me a clear understanding of leadership and management. I'm leaving feeling inspired. I thought it was great and I'm going to implement an improved leadership vision.
I found the differences between mentoring and coaching most useful and learning how to ask the right questions. I enjoyed the practical coaching sessions.
The course tested my thought process. It was most useful applying the course material to real work scenarios. It has given me the 'tools' to help me deal with management issues and the challenges I face.
The course content made us think about our own management styles and how these can be more effective. An eye opener. It was an enjoyable and informative day with friendly delegates.
The different tools to identify colleague/customer traits and analysing the ego states were most useful. The trainer's delivery of the course was excellent.
Working through providing both negative and positive feedback was most useful. I enjoyed using the performance issues diagnosis map, which will be so helpful in the future.
Interacting with other delegates was beneficial and the day was fun and enjoyable. The content was presented in a structured and clear way.
The course was well structured and presented in an engaging, interactive manner. It was most useful in helping me to understand my leadership style and how to tweak this moving forward for greater success.
The course material was written by the trainer, who had first hand knowledge and experience, which instils trust. It was most useful having reasoning provided behind all of the topics.
The day exceeded my expectations in every way. It was a very positive and useful experience. The course was well-structured, practical and relevant, the atmosphere comfortable and engaging. The trainer was knowledgeable and helpful.
