We have trained individuals and teams from more than 9,000 organisations. See more of our clients.

Home / About Impellus / Team / David James

David James

Senior Leadership, Management and Commercial Skills Trainer

David has extensive experience in sales, hospitality, customer service and entertainment. Having held senior management positions in various large hospitality organisations he has led teams and been responsible for creating, setting, and delivering on sales strategies. His skill set includes account management, business development and solution selling.

As well as having a strong background in hospitality sales David received the best possible customer service and presenting training when working for Disney Cruise Line and brings this experience to his courses.

He also spent two years teaching English in Italy where, on behalf of the local Town Hall, he wrote and delivered a “Tourism English Course” for local business owners.

David is a passionate trainer whose key areas of knowledge are leadership, management, communication, sales and presenting.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

leadership-management-training-what-we-do

Our Clients

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.

CP Foods
Case study

CP Foods

CP Foods is an international farming, food production and global distributor and retailer of food products

Continue reading

Customer testimonial

This course has has given me serious insight into how I do actually communicate with my direct reports. Trying to think like them and actually getting to know them may be the way forward into breaking down barriers.

J.R , Professional Paper Supplies Ltd

I enjoyed the Developing Winning Teams module the most - this was really instrumental in realising how the management and leadership teams at our organisation need to align in order to deliver success.

Thank you for a great course.

Ceri Powell , S3 Advertising

I found all of the day enjoyable and all of the on content was useful.
I liked how the course content topics were introduced, setting out the framework. I particularly enjoyed the break out sessions.S.S, Equals Money

S.S , Equals Money

Great course for presentation skills, really got me to re-evaluate my structure & how I come across. Will be very helpful for presentations internally/externally or virtually/in-person!

A.C , Aria Networks Ltd

Completing the Impellus courses allowed me to mix with many different individuals from organisations working in different industries. This made break-out rooms and discussions very interesting due to the range of skills, knowledge, and personalities present throughout the courses, and it was fascinating to hear different ideas and points of view.

Thank you Impellus!

Louise Neilands Customer Service & Sales Advisor, James Cuthbertson Ltd

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

Find out more

Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

Find out more

The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

Find out more

Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

Find out more

Don’t miss out. Receive updates on the funded courses available in your area as they become available