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David James

Leadership, Management and Commercial Skills Trainer

David has extensive experience in sales, hospitality, customer service and entertainment. Having held senior management positions in various large hospitality organisations he has led teams and been responsible for creating, setting, and delivering on sales strategies. His skill set includes account management, business development and solution selling.

As well as having a strong background in hospitality sales David received the best possible customer service and presenting training when working for Disney Cruise Line and brings this experience to his courses.

He also spent two years teaching English in Italy where, on behalf of the local Town Hall, he wrote and delivered a “Tourism English Course” for local business owners.

David is a passionate trainer whose key areas of knowledge are leadership, management, communication, sales and presenting.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Clients

We’ve delivered results for over 8,000 businesses, public-sector organisations and non-profits. See some of them.

CP Foods
Case study

CP Foods

CP Foods is an international farming, food production and global distributor and retailer of food products

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Customer testimonial

I found this course really useful in developing my career further. I am hoping to reach a management position in the near future and I feel this course has given me the extra push to help get me there. Thanks Impellus!

Caroline Land , Agilysis Ltd

Trainers were very knowledgeable and facilitated the courses in a fun and enjoyable way.

Following the courses, the team got together, competed presentations showing what we learnt, how this will effect our roles moving forward and also how this effects the long term plans of the business. We also discussed our own communication styles and how we could better improve the communication as a team and across the business.

The Management Team , System Six Kitchens

The presentation of the course was great and the balance between presentation, getting participation from the group, thinking on our own, and putting us in breakout rooms was good.

S.Y-B , ABGI UK Limited

My favourite part of the course was the very engaging trainers.

Kyle Loughrin , AES Global Ltd

The structure of the course was really good and the trainers knowledge was excellent. I enjoyed the day doing different workbook activities - particularly learning about my thinking style and how important it is to not only consider the styles of other colleagues but to also practice them all myself.

E.C , Interpet

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

How to Become a Project Manager

How to Become a Project Manager

The world of project management is exciting, fascinating and can be highly rewarding. If you’re looking to become a Project Manager but you don’t know where to start, the good news is that ...

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