An important aspect of Impellus training – and one that sets us apart from many of our competitors – is that we provide a physical workbook to accompany every course our delegates take.Read more
David has extensive experience in sales, hospitality, customer service and entertainment. Having held senior management positions in various large hospitality organisations he has led teams and been responsible for creating, setting, and delivering on sales strategies. His skill set includes account management, business development and solution selling.
As well as having a strong background in hospitality sales David received the best possible customer service and presenting training when working for Disney Cruise Line and brings this experience to his courses.
He also spent two years teaching English in Italy where, on behalf of the local Town Hall, he wrote and delivered a “Tourism English Course” for local business owners.
David now has responsibility for heading up the Impellus delivery team ensuring that high quality events are delivered to all clients. He is a passionate trainer whose key areas of knowledge are leadership, management, communication, sales and presenting.
What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
British Safety Council
Impellus training met the high standards demanded by this non-profit organisation, successfully upskilling its managers and making a substantial difference to the performance of its sales team.Continue reading
I was slightly skeptical about the online learning side of things, but it worked well, especially with the breakout rooms. Having a wide range of different courses to suit individual needs is also a great idea.
I found the Effective Communication Skills course helpful, it opened my eyes to how even body language can be a form of communication that may come across as negative. It has shown me I need to be more aware of how I come across to others when communicating with them.
The courses that led to my Certificate of Learning have incredibly improved my awareness when I communicate with colleagues. I am now in control of what I want to deliver, and I have the tools to do it effectively.
I found the course extremely useful and loved the psychology behind the different types of communication. I have been able to take this information back to my workplace and use the techniques to improve communication between myself and my team.
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