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Austin Wedge

Leadership, Management & Commercial Skills Trainer

As a Leadership, Management, and Commercial Skills Trainer, Austin brings almost 15 years of experience as a people-driven and results-oriented professional Manager.

Throughout Austin's career, he has led successful multi-site service and sales teams to provide sensational experiences that delivered revenue growth and ROI. Austin has a proven track record in managing business and cultural change whilst also implementing new strategies to increase sales, improve retention and meet business objectives. During Austin's time in retail management and hospitality, he has worked in flagship and high-profile stores, leading successful teams, improving performance, increasing profit, and delivering operational change across various business areas, including store turnarounds and refurbishments.

For the past 5 years Austin has been in Learning and Development, latterly working as a divisional and regional training manager. He has managed the training needs of employees across the UK in retail, hospitality and healthcare sectors, driving culture and process change, improving consumer experiences, brand awareness, and supporting senior management to drive sales and KPIs. Austin is highly motivated to get the best out of people by using training and coaching to develop their skills and knowledge. Austin enjoys building positive working relationships and uses effective communication skills to encourage the sharing of ideas and experiences to bring about successful change.

In his spare time Austin can be found enjoying time with his family, travelling often, experiencing and exploring different cultures, languages, people, and cuisine! Austin was also a keen sportsman with a particular interest in cricket, however, now spends his time supporting local teams rather than playing.

Austin Wedge

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.


Our Customers

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.

The Property Centre
Case study

The Property Centre

Impellus training ensures this outstandingly successful estate agency chain remains agile, prepared for growth and a great place to build a career

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Customer testimonial

I was slightly skeptical about the online learning side of things, but it worked well, especially with the breakout rooms. Having a wide range of different courses to suit individual needs is also a great idea.

Chris Dickinson , Whitby Seafoods Limited

I found the Effective Communication Skills course helpful, it opened my eyes to how even body language can be a form of communication that may come across as negative. It has shown me I need to be more aware of how I come across to others when communicating with them.

Lauren McDowell , Wasdale - A Place to Stay

The courses that led to my Certificate of Learning have incredibly improved my awareness when I communicate with colleagues. I am now in control of what I want to deliver, and I have the tools to do it effectively.

Francesca Cecinati , Artesia Consulting

I found the course extremely useful and loved the psychology behind the different types of communication. I have been able to take this information back to my workplace and use the techniques to improve communication between myself and my team.

I.R , Daniella Draper

Mel really helped provide insight and offered points of difference that can help me in a professional setting. I enjoyed learning more about the ways body language and tone can have an impact. The eye accessing cues were also really interesting.

W.F , Tiny Rebel

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

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ILM Award or Certificate of Learning? Key FAQs to help you decide

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