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Alison Ibrahim

Senior Leadership and Management Trainer

After leaving university with a BSc in Psychology, Alison began her career in the hospitality sector. Starting as a receptionist in one of London’s largest 5* Hotels, she quickly progressed her career and entered into several Management roles.

Alison has been part of the senior management teams in some of London’s best-known hotels, which not only gives her a breadth of knowledge and experience in leadership and management, but also some great stories to share.

Prior to taking the Management and Leadership Trainer position with Impellus, Alison worked as a learning and development manager for a leading apprenticeship organisation, where she coached and mentored people through their apprenticeships at Levels 2, 3, 4, and 5.

As a keen coach, Alison’s focus is ensuring that everyone is given the chance to learn something new. At Impellus she excels in delivering ILM-approved training courses at Levels 3 and 5 to delegates from almost every sector and industry.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Customers

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.

British Safety Council
Case study

British Safety Council

Impellus training met the high standards demanded by this non-profit organisation, successfully upskilling its managers and making a substantial difference to the performance of its sales team.

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Customer testimonial

I was slightly skeptical about the online learning side of things, but it worked well, especially with the breakout rooms. Having a wide range of different courses to suit individual needs is also a great idea.

Chris Dickinson , Whitby Seafoods Limited

I found the Effective Communication Skills course helpful, it opened my eyes to how even body language can be a form of communication that may come across as negative. It has shown me I need to be more aware of how I come across to others when communicating with them.

Lauren McDowell , Wasdale - A Place to Stay

The courses that led to my Certificate of Learning have incredibly improved my awareness when I communicate with colleagues. I am now in control of what I want to deliver, and I have the tools to do it effectively.

Francesca Cecinati , Artesia Consulting

I found the course extremely useful and loved the psychology behind the different types of communication. I have been able to take this information back to my workplace and use the techniques to improve communication between myself and my team.

I.R , Daniella Draper

Mel really helped provide insight and offered points of difference that can help me in a professional setting. I enjoyed learning more about the ways body language and tone can have an impact. The eye accessing cues were also really interesting.

W.F , Tiny Rebel

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

ILM Award or Certificate of Learning? Key FAQs to help you decide

ILM Award or Certificate of Learning? Key FAQs to help you decide

Find out more about ILM Awards and Impellus Certificates of Learning so you can decide which is best for you and your organisation.

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Called to account: can you make things add up?

Called to account: can you make things add up?

You’re not responsible for your organisation’s financial accounting, so why do you need to know about ...

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