An inclusive culture can be a powerful thing in a business.
Involving people more – what effect can it have?
Involve young staff when visitors come round – ask them to talk to the visitor. Give an opportunity to a junior person to visit a client, partner or a supplier.
What’s the message you are giving off to that employee?
“I trust you to represent the company – to show yourself off as responsible individual. I’m taking a risk with you because I think you are worth it.”
Involve a cross-company group of people in a decision rather than making it by yourself.
What message are you giving off?
“I think you have a worthwhile contribution to make to this decision and I am willing to listen to it and take it seriously.”
The unspoken message of involvement is a powerful one.