Impellus in-house courses in Sales and Customer management are one- or two-day courses which deliver skills and techniques to improve results and client satisfaction alike.
Impellus in-house sales courses enhance skills right the way through the organisation – from customer service skills to strategic thinking – to give your client-facing and leadership teams the ability to grow revenues and profits.
Sales and customer management training courses at your premises or online
Impellus in-house sales and customer management courses can be delivered at your premises face-to-face or online to your private groups with course packs being sent out to delegates in advance. Your choice.
Open sales training courses or in-house sales training courses?
Impellus in-house sales and customer management courses provide an opportunity for teams to come together – online or face-to-face – to learn together and share ideas and discuss challenges. In-house training courses work best when getting your sales, service or management teams together will add significant value to the value of the course.
Some of popular courses are only delivered in-house so they can be delivered with relevant examples and exercises to deliver the best results.
Sales and customer management courses which can be delivered in-house or through open courses
- Process, Questions, Objections and Value
- Effective Communication Skills
- Finance for non-Financial Professionals
- Introduction to Project Management
- MBTI, Myers Briggs Type Indicator (Team Assessment)
- Presentation Skills and Techniques
- Negotiation Skills and Techniques
Sales and customer management courses available for in-house delivery only
- Customer Service Skills
- Sales for non-Sales People
- Key Account Management
- Professional Prospecting Techniques
- The Skills of Persuasion and Influence
Two-day strategic course for business leaders
If this isn't for you, take a look at our open courses - see upcoming courses here.
See what others say about Impellus open sales training courses.
Do four courses and complete the Certificate of Learning in the Professional Sales Environment
Deliver formal learning programmes to your client-facing teams using Impellus in-house sales and customer management training courses.
Find out how these flexible programmes deliver results here.
The Level 3 Certificate of Learning in the Professional Sales Environment
The Certificate of Learning is made up of four modules – all of which are lively, challenging one-day courses with limited numbers of delegates.
Process, Questions, Objections and Value is the core module with all delegates being able to choose the optional courses that give them the best returns in their roles.
Level 3 Certificate of Learning in the Professional Sales Environment course choices
In-house course prices
One-day courses are £2,995 +VAT
Two-day courses are £5,990 +VAT
Multiple purchases of training days can be provided at a discount. Please also note that extra charges may apply for bespoke options or extended travel requirements. See here.
Booking Impellus in-house courses
For date options to suit your team please call 0800 619 1230 or use our online chat function.
Alternatively send us a message here.
ILM approved training in management and commercial skills
ILM-Approved Management Programme
Incredibly flexible ways to deliver management qualifications
Discover the Impellus Certificate of Learning
Formal, flexible learning without a qualification process
Learn about the Myers-Briggs Team Assessment
Discover and unleash the latent powers in your teams
What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
Our Clients
We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.
Brittany Ferries
Brittany Ferries is the leading maritime carrier for both passenger and commercial traffic on the western and central regions of the English Channel.
Continue readingCustomer testimonial
The content of the course was very helpful and I will definitely be doing some of the exercises with my team at the next opportunity. I enjoyed interacting with the group and sharing experiences and knowledge.
Really enjoyed actively learning alongside likeminded people, working in similar roles and being able to put what you learn into practice straight away!
The mix of visual presenting by David as well as activities and slides was excellent and meant at no time was there any lack of interest
I found that I have a better understanding of my management style and where I could be improving and adapting my style. And also to better understand which approaches are best for what kind of situation.
I found David Ross's ability to convey and communicate his experience and the course content to be excellent. He was engaging, approachable, and facilitated an open forum and learning experience.
Consistency and flexibility
Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.
Contemporary expertise
Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.
The Impellus Business Centre
The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.
Entirely results-focused
Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.
Don’t miss out. Receive updates on the funded courses available in your area as they become available
