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In-house Courses in Sales and Customer Management

Impellus in-house courses in Sales and Customer management are one- or two-day courses which deliver skills and techniques to improve results and client satisfaction alike.

Impellus in-house sales courses enhance skills right the way through the organisation – from customer service skills to strategic thinking – to give your client-facing and leadership teams the ability to grow revenues and profits.

Sales and customer management training courses at your premises or online

Impellus in-house sales and customer management courses can be delivered at your premises face-to-face or online to your private groups with course packs being sent out to delegates in advance. Your choice.

Open sales training courses or in-house sales training courses?

Impellus in-house sales and customer management courses provide an opportunity for teams to come together – online or face-to-face – to learn together and share ideas and discuss challenges. In-house training courses work best when getting your sales, service or management teams together will add significant value to the value of the course.

Some of popular courses are only delivered in-house so they can be delivered with relevant examples and exercises to deliver the best results.

Sales and customer management courses which can be delivered in-house or through open courses

Sales and customer management courses available for in-house delivery only

Two-day strategic course for business leaders

If this isn’t for you, take a look at our open courses – see upcoming courses here.

See what others say about Impellus open sales training courses.

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Do four courses and complete the Certificate of Learning in the Professional Sales Environment

Deliver formal learning programmes to your client-facing teams using Impellus in-house sales and customer management training courses.

Find out how these flexible programmes deliver results here.

The Level 3 Certificate of Learning in the Professional Sales Environment

The Certificate of Learning is made up of four modules – all of which are lively, challenging one-day courses with limited numbers of delegates.

Process, Questions, Objections and Value is the core module with all delegates being able to choose the optional courses that give them the best returns in their roles.

ILM Level 3 fast track

Level 3 Certificate of Learning in the Professional Sales Environment course choices

In-house course prices

One-day courses are £2,995 +VAT

Two-day courses are £5,990 +VAT

Multiple purchases of training days can be provided at a discount. Please also note that extra charges may apply for bespoke options or extended travel requirements. See here.

Booking Impellus in-house courses

For date options to suit your team please call 0800 619 1230 or use our online chat function.

Alternatively send us a message here.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.


Our Clients

We’ve delivered results for over 8,000 businesses, public-sector organisations and non-profits. See some of them.

HCD Group
Case study

HCD Group

HCD Group is a multi-disciplined consultancy services company to the construction industry.

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Customer testimonial

I found this course really useful in developing my career further. I am hoping to reach a management position in the near future and I feel this course has given me the extra push to help get me there. Thanks Impellus!

Caroline Land , Agilysis Ltd

Alison was a great trainer and engaged really well with all the delegates. I found the breakout sessions in the groups useful as although we worked in different industries the discussions were universal to all.

A.W , Glenham Property Management Ltd

Alison was so great at keeping us interested and using relatable examples really helped enhance the learning and understanding of the content.

There was just the right amount of break-out areas and general breaks to keep the day flowing and not be stagnant.

A.H , Zeus Capital

There were so many examples and approaches, most of which will be directly useful to my role. The ability to directly reflect on myself was extremely useful, and the way it was presented meant I could easily bring this to bear on my current circumstances.

N.J , HM Land Registry

I really enjoyed the course, the instructors were fantastic and really gave us space as a group to work through and discuss the topics to build a really deep understanding. Looking forward to adding to this in the future.

Ian Stewart , The Institute of Structural Engineers

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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