Impellus in-house courses in Sales and Customer management are one- or two-day courses which deliver skills and techniques to improve results and client satisfaction alike.
Impellus in-house sales courses enhance skills right the way through the organisation – from customer service skills to strategic thinking – to give your client-facing and leadership teams the ability to grow revenues and profits.
Sales and customer management training courses at your premises or online
Impellus in-house sales and customer management courses can be delivered at your premises face-to-face or online to your private groups with course packs being sent out to delegates in advance. Your choice.
Open sales training courses or in-house sales training courses?
Impellus in-house sales and customer management courses provide an opportunity for teams to come together – online or face-to-face – to learn together and share ideas and discuss challenges. In-house training courses work best when getting your sales, service or management teams together will add significant value to the value of the course.
Some of popular courses are only delivered in-house so they can be delivered with relevant examples and exercises to deliver the best results.
Sales and customer management courses which can be delivered in-house or through open courses
- Process, Questions, Objections and Value
- Effective Communication Skills
- Finance for non-Financial Professionals
- Introduction to Project Management
- MBTI, Myers Briggs Type Indicator (Team Assessment)
- Presentation Skills and Techniques
- Negotiation Skills and Techniques
Sales and customer management courses available for in-house delivery only
- Customer Service Skills
- Sales for non-Sales People
- Key Account Management
- Professional Prospecting Techniques
- The Skills of Persuasion and Influence
Two-day strategic course for business leaders
If this isn't for you, take a look at our open courses - see upcoming courses here.
See what others say about Impellus open sales training courses.
Do four courses and complete the Certificate of Learning in the Professional Sales Environment
Deliver formal learning programmes to your client-facing teams using Impellus in-house sales and customer management training courses.
Find out how these flexible programmes deliver results here.
The Level 3 Certificate of Learning in the Professional Sales Environment
The Certificate of Learning is made up of four modules – all of which are lively, challenging one-day courses with limited numbers of delegates.
Process, Questions, Objections and Value is the core module with all delegates being able to choose the optional courses that give them the best returns in their roles.
Level 3 Certificate of Learning in the Professional Sales Environment course choices
In-house course prices
One-day courses are £2,995 +VAT
Two-day courses are £5,990 +VAT
Multiple purchases of training days can be provided at a discount. Please also note that extra charges may apply for bespoke options or extended travel requirements. See here.
Booking Impellus in-house courses
For date options to suit your team please call 0800 619 1230 or use our online chat function.
Alternatively send us a message here.
ILM approved training in management and commercial skills
ILM-Approved Management Programme
Incredibly flexible ways to deliver management qualifications
Discover the Impellus Certificate of Learning
Formal, flexible learning without a qualification process
Learn about the Myers-Briggs Team Analysis
Discover and unleash the latent powers in your teams
What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
Our Clients
We’ve delivered results for over 8,000 businesses, public-sector organisations and non-profits. See some of them.
Assay Office Birmingham
The Assay Office Birmingham is a world leader in the identification and hallmarking of precious metals
Continue readingCustomer testimonial
Learning valuable tips from the trainers, but also from other attendees with experiences they have encountered.
Trainers were very knowledgeable and facilitated the courses in a fun and enjoyable way.
Following the courses, the team got together, competed presentations showing what we learnt, how this will effect our roles moving forward and also how this effects the long term plans of the business. We also discussed our own communication styles and how we could better improve the communication as a team and across the business.
I thoroughly enjoyed the four courses with Impellus.
I found doing the ‘Process, questions, objections and value’ course first really beneficial as it set a good foundation to build on. It’s a great course for looking at your job role and what you, as an individual, add to your organisation. It could be used as a motivational tool for anyone feeling a little discouraged.
Effective Communication is a great skills course for any level of staff. It has a good enough mix of exercises and theories to keep you interested and even the most experienced in the group agreed they had learned something.
I thought the difference between collaborating with the other delegates but also the depth of knowledge illustrated by the facilitator allowed for personal development and a better understanding of the topic.
This is a very informative and engaging course.
Consistency and flexibility
Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.
Contemporary expertise
Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.
The Impellus Business Centre
The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.
Entirely results-focused
Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.
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