Jon Dean

Jon started his career on a two-year Management and Leadership Development Programme with Inchcape, a retail motor-franchise group, after which he was promoted to Sales Manager within the Land Rover franchise at the age of 22. He subsequently moved into an Area Manager role in the motor-vehicle finance industry with Chartered Trust (now Black Horse … Read more

Daniel

Daniel has been with Impellus since May 2017 and has helped create and undertake several roles during his time with the organisation. Hired initially as a Training Co-ordinator, Daniel oversaw responsibility for our ILM learners, before moving into management and taking up his current role as General Manager. His duties include overall responsibility for the … Read more

David Ross

David is a highly experienced Learning and Development professional who has held senior leadership positions in both the public and private sectors, and holds a BA (Honours) in Professional Training and Development from Leeds Metropolitan University. He has since led organisations through successful Investors in People accreditation and to gain a top 50 place in … Read more

Lucy Bishop

Lucy joined Impellus in March 2016. Initially, Lucy was onboarded as a Lead Generation Executive and has since helped to shape our sales function as our Sales Manager, through developing new internal sales and marketing processes. Lucy’s role now oversees the entire Sales and Account Management function within the company. Lucy is responsible for ensuring the … Read more

Connie

Connie started her current role as Customer Experience Manager with Impellus in November 2021. Prior to this, Connie headed up our Customer Relations department as a Customer Relationship Coordinator from January 2021. As a Customer Experience Manager, Connie leads a busy and diverse team, overseeing our Customer Relations department, and Technical Delivery team.  With a … Read more

Donna

Donna joined the company in December 2019 after a number of years building her experience in customer service and administrative roles in both the travel and automotive industries. With a keen eye for detail and a commitment to ensuring that all our courses run as smoothly as possible, she enjoys working behind the scenes managing … Read more

Sian Milne

Siân has been with Impellus since October 2020 and has undertaken several different roles within her time in the organisation. Initially hired as a Learning and Development Professional, Siân was responsible for providing coaching and support to our ILM learners as well as creating online resources such as our Myers Briggs Individual Assessment programme. Since … Read more