Understanding sales and how good sales skills improve results and client satisfaction, as well as job satisfaction for those looking after them.
In-house / On-line
£2,295 / options
Exc VAT. Full details of pricing, terms and options
Duration
1 Day
This is a programme especially tailored for teams who are looking to add value to customers and their experience, as well as to sales results. It’s well suited to those on the phone or in face-to-face situations where increased commercial awareness can have a big influence on results.
Cross-selling and up-selling is a superb way to increase the value of every customer contact by suggesting other products and services that may be of interest to the customer. This course will teach you the skills you need to add value to your customers’ personal or professional purchase while increasing sales for your organisation.
Delegates will leave this programme with a new attitude towards the sales aspect of the customer service role and the skills needed to be successful in cross-selling, up-selling and overcoming initial resistance.
Joining this course is easy: just call us on 0800 619 1230 now or complete the form above.
Please note that any funding that’s available for this training course can be organised easily over the phone and we’ll always check an online order for funding eligibility before processing.
All our venues provide excellent refreshments, a high quality hot and cold restaurant buffet lunch and a comfortable learning environment.
All venues except London have free parking and all are close to major routes so they’re easy to get to.
Choosing the right package gives you access to improved pricing as well as the facilities that ensure you deliver a programme which positively nails the operational and financial goals you set.
Days are added to your online account and then drawn down as used. They never otherwise expire (subject to normal usage).
The Enterprise Development Programmes provide many tailoring options to further accelerate performance. Prices below exclude VAT.
| Package | Discount | Effective price per day | Business Centre access | Account management | Launch support | PR options | Improved cancellation terms | Spread payment options | In house options | Charter open course dates | Academy | Qualification support | Daily management service | Price | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 Days Buy 4 delegate days* and get 1 free |
20% | £519.20 | Yes | Remote | – | – | – | – | – | – | – | Tel/Email | – | £2,596.00 | |
| 20 Days Buy 15 delegate days* and get 5 free |
25% | £486.75 | Yes | Remote | – | – | – | – | – | Yes (one extra day charged) | – | Tel/Email | – | £9,735.00 | |
| 50 Days Buy 35 delegate days* and get 15 free |
30% | £454.30 | Yes | Remote | – | – | – | – | 15% | Yes | – | Tel/Email | – | £22,715.00 | |
| Enterprise Development Programme 100 Buy 65 delegate days* and get 35 free |
35% | £421.85 | Branded | Remote & on site | Yes | Yes | Optional (charge of 3 days pa) | – | 15% discount | Yes | Yes. £2,695 +VAT | Tel / Email / 1 x site visit if required | – | £42,185.00 | |
| Enterprise Development Programme 200 Buy 120 delegate days* and get 80 free |
40% | £389.40 | Branded | Remote & on site | Yes | Yes | Optional (charge of 3 days pa) | – | Convert days (min 12) or 15% discount | Yes | Yes | Tel / Email / 2 x site visits if required | Yes | £77,880.00 | |
| Enterprise Development Programme 500 Buy 275 delegate days* and get 225 free |
45% | £367.77 | Branded | Remote & on site | Yes | Yes | Optional (charge of 3 days pa) | – | Convert days (min 12) or 15% discount | Yes | Yes | Tel / Email / 5 x site visits if required | Yes | £178,475.00 |
