Who is it for?

This course is designed to support Managers, Directors and HR Professionals who may become involved in undertaking a disciplinary or capability investigations.

The course is legally up-to-date and can easily be tailored to suit your specific HR and investigatory requirements - often at no extra cost.

What does it cover?

This HR investigations course provides an 'investigating officer' with the knowledge of how to conduct a thorough investigation so that the employee and employer can seek to reach a fair, objective and reasonable outcome and - importantly - one which can be scrutinised if necessary at Tribunal.

What will delegates be able to do differently?

  • Understand how to set up and manage a workplace investigation
  • Have the key skills to undertake a thorough investigation
  • Have a basic premise of the HR responsibilities of their position
  • Understand how to prepare and draft a final investigation report that will withstand internal and external scrutiny
  • Avoid breaching employment law and falling into HR traps

Course overview

This course will provide participants with the following invaluable skills:

  • A thorough grounding in the legislative and statutory framework of grievance and disciplinary investigations
  • Why investigations are so important, and the consequences if investigations are not conducted properly
  • How to manage the investigation process from beginning to end
  • Techniques to manage an effective investigation interview
  • How to manage difficult witnesses e.g. witnesses who are inconsistent or refuse to divulge vital information
  • How to gather information, collect statements, evidence, and how to determine relevance
  • Planning the interview and framing important questions
  • How to deal effectively with staff / union representatives, solicitors and friends of the employee
  • Dealing with “anonymous” informants and witnesses who want to talk “off the record”
  • Avoiding common mistakes made during the investigation process
  • The importance of impartiality, confidentiality and data protection
  • Report preparation and getting over the mental block of report writing
  • How to compile a well-structured final report that will withstand internal and external scrutiny

Joining this management course

Joining this course is easy: just call us on 0800 619 1230 now or complete the form above.

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