All open courses are currently running as normal
For now and for the foreseeable future all our courses are continuing to run in the usual way.
We run courses with strict limits of 24 delegates in (typically) 4-star hotels who are all also taking good sanitary precautions. We’re happy to avoid shaking hands if you’d prefer and are providing additional hand-washing facilities and gels as available. As is good practice, we’re recommending people wash hands regularly throughout the day.
Whilst we’re not making changes to any of our other booking terms and conditions, should you wish to change the date of a course booking that’s coming up within a 10 working day period because of concerns over Coronavirus, we’ll move the date for you for £85 +VAT per delegate per day. Normally there are no re-booking terms within this period. Please note that this needs to be arranged and paid by credit card at the time of arrangement prior to the course commencement date.
Clearly we’re monitoring the situation and should things change we’ll provide updates accordingly.
In-house training, where we come to you
For all in-house bookings over the foreseeable future, we’ll be requesting information about your delegates, workplace environment, sanitation assessments and Coronavirus policies which you have in place. We’re also happy for you to ask similar questions.
Should we need to move dates due to Coronavirus, we’ll be reviewing bookings on a case by case basis. This means that whilst our terms and conditions haven’t changed we’ll be prudent in our approach.
Here’s the current update on the government’s response to COVID-19 (coronavirus).
The importance of hygiene
Personal hygiene is the most important way we can tackle COVID-19, especially washing hands more; and the catch it, bin it, kill it strategy for those with coughs and sneezes.
Wash your hands more often for 20 seconds with soap and hot water.
In addition to handwashing before eating and after sneezing, you should also wash hands after using toilets and after travelling on public transport.
Please help us in sharing simple and effective hand hygiene messages:
Public Health England has a dedicated webpage with a range of posters and digital materials at:
Sign up is quick, free and means you will be alerted as more resources are made available.
If you’d like to find out anything here might affect you please call us on 0800 619 1230.