The Telling Post-Lockdown Trends in Booking Management Training

As we all inch towards and adapt to a ‘new normal’, many of the ways in which training is being booked have also changed – some are quite telling of the times and the challenges facing managers. So here’s a quick roundup of what’s happening to training in the post-lockdown world.


Open courses remain hot but with telling trends

Clearly, for some, there’s no substitute for face-to-face training and the opportunities this offers to interact and engage with other delegates away from the usual workplace – wherever that currently is. We’re still seeing demand for open courses in venues throughout the UK, albeit with a bias towards dates from Autumn onwards compared to usual booking patterns where most bookings are taken 4-6 weeks out.

But open leadership training courses can now be delivered online via Zoom too. Since lockdown began, demand for online open courses has soared and, whilst it remains to be seen if this is a trend that will continue in the long-term, it’s a good alternative for those who are not keen to be back in a training room with others.

Online qualifications are what HR Managers are booking right now

With many employees still on furlough but available for training, we’ve certainly had to adapt to the increased level of interest in obtaining online ILM qualifications.

Undertaking an ILM Award online, for example, could be a valuable use of time whilst on furlough. Without the usual distractions of a full working day, ILM Award qualifications can be completed online in a matter of weeks, delivering core management skills straight back into the workplace at a time when you may well need them most.

A valuable use of time which puts the onus on managers and delivers management and leadership skills and assessments quickly.


Physical in-house training is rethought for the ‘new normal’

We continue to receive interest in booking in-house training sessions, although these tend to be for dates later in the year, from September onwards.

As employers and workplaces adapt to the new guidelines for social distancing, risk assessments on suitably Covid-secure rooms and areas for training will become commonplace and therefore simply a ‘new normal’ part of organising on-site training – they needn’t themselves be a barrier to it.


Whether you’re considering leadership training for a whole team or a session of one-to-one coaching, social distancing doesn’t have to prevent this. We can work with you to tailor any of our courses in leadership and management, commercial skills or human resources, to your requirements, and can deliver in many different ways. If you’d like to find out more about booking training with us:

Contact us here

Further information:
Impellus open course schedule
Online training solutions
Online ILM Level 3 Award in Leadership and Management
In-house services

Impellus COVID-19 (Coronavirus) Statement and Policy – 17-03-20

Some open courses being cancelled

With immediate effect we’ve cancelled all open training courses scheduled until the week commencing 20th April 2020.

We anticipate that there may well be further cancellations thereafter but at this point all courses scheduled from that date forward will be running. If the situation changes we’ll notify all delegates and those who’ve made the bookings as quickly as possible.

We currently have dates scheduled until August 2021 so access to future dates is easy.


In-house training

We’re postponing all in-house delivery within the next four weeks from today and thereafter on a case-by-case basis. If you have concerns about your dates then please get in touch with us directly.

Again, we anticipate that this policy may well need to change.


Future policy changes

Such is the current speed of change with the situation that our policies may change at any time before we can publish them here although we’ll make all endeavours to keep you posted at all times.


The immediate future and the resumption of full service

As of today we’re launching full online service delivery options as well as deals for future bookings. We’ll be monitoring the future situation and government and PHE advice on a daily basis.

We aim to be announcing the resumption of full service as soon as is practicably possible.

Impellus COVID-19 (Coronavirus) Statement and Policy

All open courses are currently running as normal

For now and for the foreseeable future all our courses are continuing to run in the usual way.

We run courses with strict limits of 24 delegates in (typically) 4-star hotels who are all also taking good sanitary precautions. We’re happy to avoid shaking hands if you’d prefer and are providing additional hand-washing facilities and gels as available. As is good practice, we’re recommending people wash hands regularly throughout the day.

Whilst we’re not making changes to any of our other booking terms and conditions, should you wish to change the date of a course booking that’s coming up within a 10 working day period because of concerns over Coronavirus, we’ll move the date for you for £85 +VAT per delegate per day. Normally there are no re-booking terms within this period. Please note that this needs to be arranged and paid by credit card at the time of arrangement prior to the course commencement date.

Clearly we’re monitoring the situation and should things change we’ll provide updates accordingly.


In-house training, where we come to you

For all in-house bookings over the foreseeable future, we’ll be requesting information about your delegates, workplace environment, sanitation assessments and Coronavirus policies which you have in place. We’re also happy for you to ask similar questions.

Should we need to move dates due to Coronavirus, we’ll be reviewing bookings on a case by case basis. This means that whilst our terms and conditions haven’t changed we’ll be prudent in our approach.



Here’s the current update on the government’s response to COVID-19 (coronavirus).

The importance of hygiene 

Personal hygiene is the most important way we can tackle COVID-19, especially washing hands more; and the catch it, bin it, kill it strategy for those with coughs and sneezes.

Wash your hands more often for 20 seconds with soap and hot water.

In addition to handwashing before eating and after sneezing, you should also wash hands after using toilets and after travelling on public transport.

Please help us in sharing simple and effective hand hygiene messages:

Public Health England has a dedicated webpage with a range of posters and digital materials at: coronavirus-/resources

Sign up is quick, free and means you will be alerted as more resources are made available.




If you’d like to find out anything here might affect you please call us on 0800 619 1230.

Vision 2020 Matched Funding Initiative pulled

Vision 2020 Matched Funding Initiative to terminate early on 27th September

We can confirm today that the Vision 2020 matched funding initiative, which was due to run until June next year, will now be terminated on Friday 27th September 2019.

There is no official explanation although the initiative is part EU funded.


Existing bookings and clients holding funded days on account

If you have existing bookings or have purchased and paid for funded days on account then the funding is locked in.


How to beat the funding deadline

If you know what your upcoming requirements are for leadership and management training you can purchase funded days on account. Once added to your account the 50% funding is applied and the days can be drawn down to use by you as you wish.

‘Days’ can be used towards courses and qualifications and don’t expire until used.

Days must be ordered, added to account and your contributing 50% paid by the deadline of Friday 27th September to qualify for funding. You do not have to have allocated them to delegates or courses at that point.


If you’d like to find out how this might affect you please call us on 0800 619 1230.

What happens to funding for training in the event of a no-deal Brexit?

With a no-deal Brexit looking increasingly likely, many organisations are asking what happens to the availability of funding for training or their ongoing funded programmes if it happens.

Today we have started consultations with the ESFA (Education and Skills Funding Agency) which will happen at least weekly so we can give you the latest information on which to base your decisions.

“Currently business as normal although discussions are ongoing”, is essentially the official line. At the moment there are no changes agreed although announcements “will be” coming as the date of 31st October gets closer. So what do we know and what’s likely:


Management and Leadership Apprenticeships funded by the Levy

Apprenticeships are the government’s flagship adult learning programme and are being delivered in many subject areas to over a million Apprentices in England currently.

It’s unlikely that anything will change overnight in terms of the Levy that’s being collected or to Apprenticeships that are underway. However with so much of the Levy that’s collected being unused and so effectively being returned to HMRC as a tax it’s speculated that a couple of things could be done. More could be collected and the pots could be withdrawn more quickly than the current two years. This would encourage usage more quickly or at least raise tax more quickly from employers.

Many employers are calling on the Apprenticeship Levy to become a more general ‘Training Levy’ although this is highly unlikely to be directly caused by a no-deal Brexit situation.


The Vision 2020 50% funding initiative

The Vision 2020 funding initiative is available to all employers in the UK and is funded from a number of sources including the EU. Although the initiative is due to run until June next year, it’s much more likely that it’ll be either dropped or reduced in the run up to, or on, 31st October.

Employers who have either booked and paid for training using the initiative, or have paid days of training on account using the initiative, will categorically not be affected.

There have previously been other similar funding programmes which have been pulled almost overnight by government decision (when the Growth Accelerator was pulled in 2016,  final applications had until 11pm the following day to be submitted).


What action should you take?

If you have management development coming up we’d recommend you use them or risk losing them.

The  Apprenticeship programme will change – it’s not hitting targets and it’s not been adopted as successfully as hoped by employers. It could be subject to political change in the medium term but is less likely to be effected overnight in the event of a no-deal Brexit.

If you’re looking at booking management training or qualifications using the Vision 2020 initiative, organising funding now is recommended. Once you’ve got funding organised your days can be held on account and be used at any time. The EU element of funding means this looks vulnerable.


For more information on any of the above please contact us 0800 619 1230

How can a management training company improve my financial results?

How can a management training company improve my financial results?

Good management and leadership training is a standard in high performing organisations across all sectors.

But how – specifically – does Impellus help businesses and other employers to deliver improved financial results?


These are the key areas where most employers will see improved return on investment (RoI) on their management and leadership training:


Management training provides improved productivity

The ONS studied just under 10,000 employers last year, scoring their management techniques out of 10 based on a number of criteria. They concluded that a shift in score of just 0.1 was associated with a 9.6% shift in productivity. (That’s 9.6% more work from your wage bill, or an ability to successfully reduce without impact it if that’s your goal). A calculator will quickly tell you what that’s worth to you.


Availability of funding for training

We’re registered training providers with the ESFA. We’re main providers of management apprenticeships and can deliver up to £60k of matched funding for all management training under the Vision 2020 initiative. Funding options.


Make your Apprenticeship Levy work

If you’re putting money into the Apprenticeship Levy and haven’t worked out how to make it pay, you’re not only wasting opportunity you’re effectively paying an unnecessary tax. Find out how to use management apprenticeships to deliver real competitive advantage. Every penny spent here is a penny otherwise lost.


Focus your Vision to reduce waste

Drift is costly. Does everyone in your organisation know and buy-in to your vision? Can they make day-to-day decisions that get you there? Are you and your leadership team clear on what it is in the first place? All our courses focus on clear thinking.


Reduce or eliminate costly people problems

Apart from wasted productivity, the unknowing manager will unwittingly allow problems which are hard to lose and can end up costing thousands of pounds. Simple things like allowing behaviours in a team can, over time, become a worker’s right.


Stop wasting time and money on awkward training schedules

By delivering consistently high-quality courses across the UK, only ever using our own trainers, we can deliver the right training for the right people in the right place at the right time. Boosting your return and minimising your challenges. All courses and levels or find all courses, dates and venues.



To find out more about how we work with you to deliver real improved financial results from your management training, call our account management team on 0800 610 1230.

Management Apprenticeships – how to make them work

If you’re an employer paying into the Apprenticeship Levy and you haven’t yet discovered how to spend your levy pot, let us show you how you can use management apprenticeships to gain real competitive advantages.


Seven inventive ways to use Management Apprenticeships to boost results

  • Use apprenticeships simply as a way to deliver structured leadership and management training at all levels
  • Attract and recruit talented graduates
  • Attract and recruit talented young people by offering a paid alternative to university or further education
  • Succession planning for existing managers
  • Avoid being forced to pay higher wages to keep existing staff
  • Avoid facing training costs for new managers
  • Retain talented staff and motivate them to stay engaged


The problem many employers have found is that the Apprenticeship Levy was introduced with little education so for many it has just been treated as an additional tax. Unspent funds in your Apprenticeship Levy pot are lost and that’s a criminal waste of your money.

There are a number of myths that hold employers back from using their funds:


Seven completely incorrect myths around using your Apprenticeship Levy

  • Apprenticeships are only for manual workers
  • Apprenticeships are only for kids leaving school
  • Apprentices have to spend 20% of their time out of work
  • They’re difficult to set up
  • They’re not for managers
  • They can only be used for new recruits
  • I don’t have much in my Levy pot so it will cost me too much


There are lots of things that employers also don’t know about their Apprenticeship Levy and using it for Management Apprenticeships


Seven often-hidden facts about delivering management Apprenticeships

  • HMRC will make a contribution of 10% over and above your contribution
  • Run out of funds? No problem – HMRC will now make a 90% funding contribution towards your management apprenticeships
  • The 20% of time spent on their Apprenticeship can be used for management activities
  • Management Apprenticeships can be used instead of pay rises
  • Apprentices can be of any age over 17. There’s no limit
  • Apprenticeship levy funds can be used for senior management development
  • If you ignore this you’re losing all your advantages and just paying more tax than you need to


Find out more about our management apprenticeships – at Levels 3 and 5.

Or call John Thistlethwaite on 0800 619 1230 to find out more

Impellus Insight learning and development events launch in London

Insight – invitation-only management learning and development events for HR and Senior Managers – launched at London’s Edition Hotel in Fitzrovia on Tuesday.

Impellus launched Insight, its client event series, at the London Edition Hotel yesterday. The first event covered the major management and leadership trends of 2018 as gathered from Impellus research and buying trends in Learning and Development.

The event was oversubscribed and was attended by HR Managers and senior personnel from many of Impellus’ clients and some prospective clients.

David Shimkus, Operations Manager at Impellus, said, “The HR Managers and L&D professionals who book training with us don’t get to meet peers very often to discuss and share their practices. We’ve launched Insight events to give focus to the trends in Learning and Development which we see in the market and from research polling thousands of managers annually”.


About Insight Events

“We’re very keen to stress that these are client learning events and not sales events. We want to be able to provide high value to our clients and they want to have supplier relationships which can deliver high additional value”, continued Shimkus. “They will all be enjoyable, relevant and of high value to attendees”.

The same event will also take place in Birmingham – at the fabulous Genting Hotel, Birmingham NEC – on Wednesday 13th March. Future events will focus on topics such as Apprenticeships as well as more socially-led forum events for clients, and will be held at all manner of interesting venues in London, Birmingham, Manchester and Leeds as well as other venues as demand supports.

Helen Ash, HR Manager at Land Use Consultants, one of the UK’s leading archichtural consultancies and urban planners, said, “the event was really thought-provoking and a great opportunity to share ideas and experiences with other learning and development professionals”.


To find out more or for next events and dates please contact your Impellus Account Manager for details. If you’re new to Impellus and have a remit to deliver leadership and management training or a learning and development programme, please call with your details and remit to find out more.


Impellus Christmas 2018 opening hours

Impellus opening hours – Christmas 2018

Please note that the Impellus offices close at 16:00 on Friday 21st December and reopen at 08:30 on Tuesday 2nd January 2018. All staff members are officially on holiday over this period.

In the mean time

  • If you are submitting details for an ILM Award or want to check your account details you can continue to use the Impellus Business Centre at any time
  • If you are completing details for your ILM Diploma or apprenticeship, you can still log in to your Solar account
  • If you would like to make a booking please either:
    • Email your Account Manager with the details of your booking although we cannot guarantee immediate response
    • Submit your booking here although again please do not expect an immediate response
  • For all other queries you can try your contact’s DDI or email although again we cannot guarantee an immediate response


We wish you all a very Merry Christmas and a Happy and Prosperous New Year.

Good leadership and management the key to riding the Brexit storm

We’re five months from Brexit, the single biggest constitutional change in this country’s history, and business still doesn’t know exactly what the landscape looks like on the other side of 11pm on 29th March 2019.

Business likes certainty. It never turns up but some periods in time provide more or less of it. So how does a business prepare to deliver the best possible results during this period of uncertainty?

The core is around good, strategic decision making by senior leaders and ensuring that your management team is aware of, and capable of dealing with, the challenges that are to come. Senior management needs to be able to communicate very effectively through the management team.

Of course Brexit is a big deal. Of course uncertainty is a constant. However, the lack of direction, the unknown around the changes in threat or opportunity and the fear amongst staff create an unprecedented challenge for leaders and managers.


A VUCA world

The current situation is perfectly understood and described using VUCA thinking, and so senior management need to understand the landscape and be able to act accordingly.

V – Volatility
U – Uncertainty
C – Complexity
A – Ambiguity

First termed by US military, the thinking has become prevalent in senior management practice and is covered in Impellus senior management courses. Understanding how to develop strategy in these circumstances and make decisions accordingly keeps you nimble and allows you to make choices that best deliver the results you’re after during the period, whether financial or strategic.

What happens to your strategic direction at the single stroke of a tax change? A border deal? A trade deal with the US? Sudden changes in immigration policy? When will you know? Good strategists consider these challenges early.


Communication is the key

Brexit deal or no deal? What does that mean in your organisation to your employees? Their workloads? Their pay? Their very jobs?

Where there’s no communication, speculation takes over and this can create behavioural challenges that can range from loss of motivation to more aggressive leadership void issues.

One of the collective failings of management teams is that when senior management feels it has nothing to say, nothing gets said. A senior management team considering the implications of Brexit and the organisational challenges may not be able to make the changes or investments it wants now, but it needs to be communicating that effectively through its management team.

This explains the situations and challenges faced, and ensures the management team are equipped to deal with staff concerns and issues. Most importantly it helps to quell speculation and misguided thoughts and fears.


One direction

When it’s difficult to make decisions or plan effectively, or when trading conditions become more difficult, keeping the management team sharp provides a huge return on investment.

Often senior managers and leaders wear the number of recessions they’ve been through as badges of honour. Whether there’ll be a recession or not is difficult to predict, but times will be challenging for sure and will test managers.

How prepared are they? What efficiencies are they capable of producing? How much experience do they have? Will they be drawn into political brawls which serve no purpose other than to antagonise?

If your managers are capable leaders in their own right they’ll be able to interpret your strategic direction much more easily and will keep daily performance issues to a minimum during a time where you’d rather not have other issues on your plate.

‘Pulling together’ is always a challenge. Being able to clearly follow senior management lead during the challenges of Brexit will find them out if their leadership skills are lacking.



Every business and employer is affected by the issues around Brexit. It’s the number one concern we hear in the management training courses we’re running at the moment and it will definitely have its winners and losers.

One thing in business is always a certainty, though. Good leadership and management always wins through.