The temperature in the training room – February 2017

As one of the UK’s largest ILM-Approved Training Centres, Impellus delivers open leadership and management courses to more than 250 delegates each month. We request that each delegate completes a form assessing the venue, course content and training delivery, as we take customer satisfaction very seriously.

The feedback form also calls for the delegate’s opinion on their work situation. Analysis of this data on a regular basis provides us with a clear picture of how senior managers and managers are feeling across the country.

Over two-thirds of managers feel things are better for them at work

The number of managers attending Impellus’ open leadership and management courses rose by 18% year on year.

  • 72% of all managers attending our courses have been in their current role for three years or less – compared to 65% in February 2016
  • There was a slight dip in the number of delegates who have been in their current role for ten years or more (8% compared with 9% in the same month last year)
  • 34% of all delegates in February 2017 felt that ‘training like this improves my performance enormously’ compared to 33% in February 2016

Managers are definitely more upbeat about their situation at work than a year ago. The chart below shows their responses to the statement: In my opinion, things for me at work are generally better/ the same/worse than at this time last year. Over two-thirds of all delegates feel that things are generally better for them than in February 2016 with only 3% feeling things are worse.

Read January’s Pulse to compare the results with those of February.

Read our recent blog on the impact and ROI of training managers early in leadership skills.