These job positions are now filled – thank you for you interest

(See here for other roles with Impellus)


Two exciting new telephone sales opportunities – based at our central St Albans office – are now available on a part-time basis 09:45 to 14:45, five days per week. Hours which may suit parents looking to balance work and child care. The main function will be to speak to prospects interested in management training and arrange bookings or telephone appointments for our sales team, so we are looking for excellent communicators with good sales skills.

Here’s everything you need to know about the role and the application process:


About us

Impellus is a well-respected, fast-growing provider of Institute of Leadership and Management (ILM) training courses based in bright, modern offices in the centre of St Albans. We’re looking to recruit two professional, dedicated Outbound Lead Generators to join the sales team that we’re building.

With over 200 courses run each year, the company is known for delivering high-value training to Managers at all levels across its 20 UK venues and at client premises. Impellus is used by companies and organisations of all sizes to deliver training.

We are passionate about living our company values (there’s always a better way, to deliver all interventions with integrity, discernment, care and a clear sense of quality, to always seek to take responsibility yourself, to provide a supporting culture for colleagues and clients.) every day and work hard to ensure the working environment and culture achieves these values. For this reason we continually strive to develop class leading systems to enable all staff to be the best they can be.


Being part of our team

You’ll need to be professional, articulate, friendly and be motivated by doing a quality job of talking to interested buyers and making telephone appointments for the Sales Executives. We are looking for people who take care in the way they work and the manner in which potential customers are treated.

As the driving force for new opportunities and relationships you will need to be motivated by success and achieve consistently high levels of performance. We are a close knit team and there is a passion for excellence at work.

Our company values are important to us so you will need enjoy being treated like this and be able to bring these values to the team every day.


The job responsibilities

The role involves consistently making 15 to 20 outgoing calls per hour to well-identified leads to introduce Impellus, arrange appointments (mainly also on the telephone), or mke simple bookings for the Sales Executives. Success will be measured by the number of good appointments that are made and how well you convert Leads to Prospects.

The successful candidates will need to be able to communicate and qualify effectively, convey our values and be motivated by hitting targets and delivering quality conversations. You must possess a proven skill in outbound B2B lead generation and be able to communicate confidently with Managers and Directors at all levels.

Full training will be provided.

The following activities are essential to the success of this role:

  • Making 15 to 20 quality outgoing calls per hour
  • Make quality appointments for the wider sales team and handle simple bookings
  • Qualify leads correctly and ensure there is a training need and budget
  • Manage a pipeline of prospective clients and follow up leads where necessary
  • Liaise internally to ensure good communications throughout the business
  • Keep excellent records


Remuneration and terms

A part-time contract of employment with a three-month probationary period is offered. There are 25 days holiday given every year on top of all weekends and statutory bank holidays.

Hourly wage:                        £10.26 per hour (£12,000 pa)

Hours:                                    22.5 hours per week working 09:45 to 14:45 with a half hour lunch

Holiday:                                25 days holiday per annum pus statutory bank holidays

By prior agreement the role could be offered on a school term-time basis only too


Application process

Applications are open now. You should send an application email stating why you are suitable for the role and the competencies you’d bring to Impellus. Interviews will be held at our offices in St Albans.

Please send your application to Jon Dean, Sales Team Manager –