Home / About Impellus / Team / Yasmin James

Yasmin James

Senior Administrator

Yasmin joined Impellus in July 2021 as an administrative assistant. She deals with a range of day-to-day administration duties including distribution of course materials and certificates, making course bookings and general office administration. She works closely with our Trainers and our Customer Relations team to ensure the smooth running of all Impellus courses.

Previously, Yasmin worked in the private healthcare sector, delivering administrative support and assistance to all patients ensuring a smooth and comfortable patient journey from beginning to end. Her previous experience allowed for an easy and efficient transition into the Impellus team.

Yasmin believes that organisation is key and is at her happiest when the end-to-end process runs correctly and efficiently without interruption or delay.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

leadership-management-training-what-we-do

Our Clients

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.

Assay Office Birmingham
Case study

Assay Office Birmingham

The Assay Office Birmingham is a world leader in the identification and hallmarking of precious metals

Continue reading

Customer testimonial

What I enjoyed the most was meeting other people from all sorts of different companies, and how well we all seemed to get on in the break-out rooms!

Peter Vassallo , WSM Partners LLP

We particularly enjoyed learning how to choose the appropriate leadership style according to the situation. We were also able to apply what we had learnt from the courses immediately to our day-to-day work, for example in the Presentation Skills & Techniques course we learnt how to create and present memorable content to engage an audience who have mixed learning styles.

Emma & Mia , Profusion Media Limited

David James was very friendly, knowledgeable and informative. I was a little sceptical of doing the course online however the online tool worked well especially with the breakout groups.

A.C , MDS Global Ltd

The course was very interactive, which keeps you engaged and helps you to make the most of the things taught, rather than just passively absorbing them. David Ross was very friendly and knowledgeable.

P.L , Kilianjaro Live

David James is a great and engaging presenter and course leader. The content is a good mix of theory and practical, group and breakout sessions.

L.S , Publitek Ltd

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

Find out more

Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

Find out more

The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

Find out more

Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

Find out more

Thought leadership

Eight reasons why new managers have a tough time – and how to cope

Eight reasons why new managers have a tough time – and how to cope

A familiar scenario that we frequently come across is when someone who is brilliant at their job is promoted into a management position. But being good at your job is very different from being a ...

Read more
Home and away? five top tips for managing employees in a work-at-home culture

Home and away? five top tips for managing employees in a work-at-home culture

Attracting top talent post-pandemic often requires a promise of at least some homeworking to be on offer – and ...

Read more

Don’t miss out. Receive updates on the funded courses available in your area as they become available