A familiar scenario that we frequently come across is when someone who is brilliant at their job is promoted into a management position. But being good at your job is very different from being a ...Read more
Yasmin joined Impellus in July 2021 as an administrative assistant. She deals with a range of day-to-day administration duties including distribution of course materials and certificates, making course bookings and general office administration. She works closely with our Trainers and our Customer Relations team to ensure the smooth running of all Impellus courses.
Previously, Yasmin worked in the private healthcare sector, delivering administrative support and assistance to all patients ensuring a smooth and comfortable patient journey from beginning to end. Her previous experience allowed for an easy and efficient transition into the Impellus team.
Yasmin believes that organisation is key and is at her happiest when the end-to-end process runs correctly and efficiently without interruption or delay.
What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
What I enjoyed the most was meeting other people from all sorts of different companies, and how well we all seemed to get on in the break-out rooms!
We particularly enjoyed learning how to choose the appropriate leadership style according to the situation. We were also able to apply what we had learnt from the courses immediately to our day-to-day work, for example in the Presentation Skills & Techniques course we learnt how to create and present memorable content to engage an audience who have mixed learning styles.
David James was very friendly, knowledgeable and informative. I was a little sceptical of doing the course online however the online tool worked well especially with the breakout groups.
The course was very interactive, which keeps you engaged and helps you to make the most of the things taught, rather than just passively absorbing them. David Ross was very friendly and knowledgeable.
David James is a great and engaging presenter and course leader. The content is a good mix of theory and practical, group and breakout sessions.
Attracting top talent post-pandemic often requires a promise of at least some homeworking to be on offer – and ...Read more
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