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Sian Milne

Head of Operations

Siân has been with Impellus since October 2020 and has undertaken several different roles within her time in the organisation. Initially hired as a Learning and Development Professional, Siân was responsible for providing coaching and support to our ILM learners as well as creating online resources such as our Myers Briggs Individual Assessment programme.

Since that time, Siân has moved into several different management and leadership roles. In December 2022, she stepped into a newly created role as Head of Operations. This role is critically important to Impellus as we continue to grow. Sian is responsible for organisational design and efficiency, ensuring that the company can run, operate and deliver on all of its promises and commitments. She has ultimate responsibility for all areas of HR, Organisational Design and SHEQ. She is also responsible for providing leadership, and strategic direction, to the Training, Assessment and Administration functions, ensuring that the managers for those functions have the resources they need to deliver on organisational strategy.

Siân’s background before joining Impellus was in both HR and Operational roles, holding several leadership positions within a global pharmaceutical company as well as running her own consultancy business. She is a qualified coach with the NeuroLeadership group and an MBTI & Firo practitioner.

She is deeply passionate about helping others to succeed and is motivated by supporting others to bring the best of themselves to the work which they do.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Clients

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.

Assay Office Birmingham
Case study

Assay Office Birmingham

The Assay Office Birmingham is a world leader in the identification and hallmarking of precious metals

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Customer testimonial

I really enjoyed the challenge of putting myself in another's shoes and contemplating situations in which I could use the skills of each course. It was also fascinating to hear the different views and opinions of others on the courses, and the expertise of each of the instructors. Thank you very much Impellus!

Paige Lambie , Kilimanjaro Live

I loved the interactive aspect of this course - from the workbook to the breakout rooms during the day. It was easily personalised & could be moulded to fit your particular business. Meaning that everybody involved will benefit & learn something from today's course.

A.C , Aria Networks Ltd

Excellent material as usual, with engaging and interactive content. The CEDAR method seems very helpful, and running through the 2 case studies was a great way of learning it.

D.B , Safelincs Ltd

The trainer David James was a delight to be tutored by.
All activity's were thought provoking without ever feeling like filler to fill some empty time unlike other courses I have been involved in.

G.B , Clearwater Hampers Limited

There was a good flow to the day and David (Ross) was good at encouraging conversations, which is difficult in an online environment. I found the leadership style questionnaire useful - it confirmed my thinking on where I need to focus my efforts and gave me a framework to do that.

L.P , IEMA

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

Lead with impact: the benefits of leadership skills training

Lead with impact: the benefits of leadership skills training

Are leaders born or made? That’s a debate that isn’t yet settled. But either way, it’s indisputable that leadership skills training can enhance the performance of even the most accomplished and experienced ...

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Career progression plans: developing your staff and your business

Career progression plans: developing your staff and your business

Are there skills gaps in your organisation? Perhaps you’re taking on new staff or making structural changes. ...

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