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Sian Milne

Head of Operations

Siân has been with Impellus since October 2020 and has undertaken several different roles within her time in the organisation. Initially hired as a Learning and Development Professional, Siân was responsible for providing coaching and support to our ILM learners as well as creating online resources such as our Myers Briggs Individual Assessment programme.

Since that time, Siân has moved into several different management and leadership roles. In December 2022, she stepped into a newly created role as Head of Operations. This role is critically important to Impellus as we continue to grow. Sian is responsible for organisational design and efficiency, ensuring that the company can run, operate and deliver on all of its promises and commitments. She has ultimate responsibility for all areas of HR, Organisational Design and SHEQ. She is also responsible for providing leadership, and strategic direction, to the Training, Assessment and Administration functions, ensuring that the managers for those functions have the resources they need to deliver on organisational strategy.

Siân’s background before joining Impellus was in both HR and Operational roles, holding several leadership positions within a global pharmaceutical company as well as running her own consultancy business. She is a qualified coach with the NeuroLeadership group and an MBTI & Firo practitioner.

She is deeply passionate about helping others to succeed and is motivated by supporting others to bring the best of themselves to the work which they do.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Clients

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.

NGK Spark Plugs (UK) Ltd
Case study

NGK Spark Plugs (UK) Ltd

The NGK Spark Plug Company is one of the leading manufacturers of automotive components in the world.

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Customer testimonial

Alison is brilliant, very knowledgeable and engaging. I liked the value proposition piece, got me thinking in more detail about what we offer and if there is a gap on knowledge internally or externally.

P.M , Encore Personnel Services

Really pleased to have received my Level 3 Certificate of Learning by attending various management courses through Impellus business performance training. It was a great learning and development experience!

I would like to say a huge thank you to the team for facilitating the delivery of the virtual training courses.

Corrine Young , Redline Assured Security

Alison was a great trainer and engaged really well with all the delegates. I found the breakout sessions in the groups useful as although we worked in different industries the discussions were universal to all.

A.W , Glenham Property Management Ltd

The structure of the day was very useful as it allows me to plan my day with work accordingly. The information and work provided was useful and gave me many thoughts on how I could apply things to my own situations.

B.A , Tecforce Ltd

Trainers were very knowledgeable and facilitated the courses in a fun and enjoyable way.

Following the courses, the team got together, competed presentations showing what we learnt, how this will effect our roles moving forward and also how this effects the long term plans of the business. We also discussed our own communication styles and how we could better improve the communication as a team and across the business.

The Management Team , System Six Kitchens

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

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