A familiar scenario that we frequently come across is when someone who is brilliant at their job is promoted into a management position. But being good at your job is very different from being a ...Read more
Nicole joined Impellus in September 2022 as an Account Manager.
After a couple of years working as a personal assistant travelling between the UK and Germany, Nicole returned to her real passion for customer service and joined our Customer Relations team in September 2022. She has extensive experience in managing accounts predominantly in the international business environment both working in large multinational companies but also smaller businesses where her role also involved business development and sales. Her clients were based in the UK but mainly in Europe and, being multilingual, it gave her the chance of using her language skills and enjoy the international flair.
She aims to provide an excellent customer experience and solve any issue to both the company’s and the client’s satisfaction as she believes a client will always turn to you first when the experience was positive and rewarding.
What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
Great course for presentation skills, really got me to re-evaluate my structure & how I come across. Will be very helpful for presentations internally/externally or virtually/in-person!
I really enjoyed the breakout rooms and spending time with other people on the course.
Excellent material as usual, with engaging and interactive content. The CEDAR method seems very helpful, and running through the 2 case studies was a great way of learning it.
With this certificate we can now create a work environment where we are bosses first, friends second, and probably entertainers third. Thank you, Impellus, for this wonderful opportunity!
Attracting top talent post-pandemic often requires a promise of at least some homeworking to be on offer – and ...Read more
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