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Nicole Bennetts

Account Manager

Nicole joined Impellus in September 2022 as an Account Manager.

After a couple of years working as a personal assistant travelling between the UK and Germany, Nicole returned to her real passion for customer service and joined our Customer Relations team in September 2022. She has extensive experience in managing accounts predominantly in the international business environment both working in large multinational companies but also smaller businesses where her role also involved business development and sales. Her clients were based in the UK but mainly in Europe and, being multilingual, it gave her the chance of using her language skills and enjoy the international flair.

She aims to provide an excellent customer experience and solve any issue to both the company’s and the client’s satisfaction as she believes a client will always turn to you first when the experience was positive and rewarding.

Nicole Bennetts

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Clients

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.

The Warwickshire Councils Consortium
Case study

The Warwickshire Councils Consortium

The Warwickshire consortium is a group of district, borough and county councils employing over 3,000 people between them

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Customer testimonial

Great course for presentation skills, really got me to re-evaluate my structure & how I come across. Will be very helpful for presentations internally/externally or virtually/in-person!

A.C , Aria Networks Ltd

I found learning about the methodologies really helpful! It was great to be in a course managed by David again - he's engaging, knowledgeable, and gets just the right amount of depth. As a kinaesthetic learner, I loved that all the methodology was applied to a real-life example from our own jobs.

M.B , Cognism

I really enjoyed the breakout rooms and spending time with other people on the course.

Dean Hodgett , AES Global Ltd

Excellent material as usual, with engaging and interactive content. The CEDAR method seems very helpful, and running through the 2 case studies was a great way of learning it.

D.B , Safelincs Ltd

With this certificate we can now create a work environment where we are bosses first, friends second, and probably entertainers third. Thank you, Impellus, for this wonderful opportunity!

B.E, D.S, J.E, L.M , The Kings Theatre Trust Ltd

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

Eight reasons why new managers have a tough time – and how to cope

Eight reasons why new managers have a tough time – and how to cope

A familiar scenario that we frequently come across is when someone who is brilliant at their job is promoted into a management position. But being good at your job is very different from being a ...

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Home and away? five top tips for managing employees in a work-at-home culture

Home and away? five top tips for managing employees in a work-at-home culture

Attracting top talent post-pandemic often requires a promise of at least some homeworking to be on offer – and ...

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