Ten minutes with… Austin Wedge
Austin Wedge leads the Impellus Customer Experience Team and is one of the Company’s Mental Health Champions. Find out what he finds most rewarding about his work – and most challenging.
Read moreMike holds a BSc in Mathematical Physics from the University of Nottingham and has held a number of senior roles in consultancy, sales and business development. He has extensive experience in strategic selling, team building, account management and strategic alliance management. Mike is also a published author of a book addressing the challenges of global IT systems implementation.
Working for blue chip IT product and services companies, Mike led the pursuit and delivery of several large IT programmes of work including the implementation of a new trading platform for a global bank, the replacement of the IT infrastructure for a large UK telecommunications company and the programme to exit a large UK energy company from its primary data centres. As an alliance director, Mike also led a strategic relationship with a prestigious global consultancy growing the business 25% p.a. for three years.
Mike’s key areas of expertise are the development and leadership of high-performing teams in complex multi-stakeholder environments, the negotiation and sale of large, complex programmes of work and the development of strategic partnerships.
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Case study
The Property Centre
Impellus training ensures this outstandingly successful estate agency chain remains agile, prepared for growth and a great place to build a career
Continue readingCustomer testimonial
I was slightly skeptical about the online learning side of things, but it worked well, especially with the breakout rooms. Having a wide range of different courses to suit individual needs is also a great idea.
I found the Effective Communication Skills course helpful, it opened my eyes to how even body language can be a form of communication that may come across as negative. It has shown me I need to be more aware of how I come across to others when communicating with them.
The courses that led to my Certificate of Learning have incredibly improved my awareness when I communicate with colleagues. I am now in control of what I want to deliver, and I have the tools to do it effectively.
I found the course extremely useful and loved the psychology behind the different types of communication. I have been able to take this information back to my workplace and use the techniques to improve communication between myself and my team.
Mel really helped provide insight and offered points of difference that can help me in a professional setting. I enjoyed learning more about the ways body language and tone can have an impact. The eye accessing cues were also really interesting.
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