Parenting, friendships, and sports – how your management style exists in personal life
In today’s workplace, creating a culture of continuous improvement is key to remaining competitive and successful.
Read moreKen began his career working as an operations manager for a large service organisation responsible for customer service, logistics and warehousing. After 8 years in this position, he progressed to become a Learning and Development Consultant and has developed over 20 years’ worth of commercial experience in this role, working in many different sectors to include Motor Industry, Retail and Wholesale, Hotel and Tourism and Financial Services.
Ken specialises in writing and delivering training programmes in key areas such as management development, coaching and mentoring, performance management, sales and service.
Some of the brands that he has had the pleasure of working with over the years are VAG Group, Mercedes Benz, Mercure Hotels, The White Company, T M Lewin, Computacenter, and Soho House to name but a few, taking him throughout Europe and America.
Ken is notorious for his enthusiastic and energetic personality; he can engage and motivate audiences from the outset. Ken is results-focused with a passion for people development and promoting best practice.
Ken is an associate member of the Chartered Institute of Personnel and Development (ACIPD). He is also an Audi accredited trainer as well as being a DISC accredited practitioner.
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Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
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Case study
Joe Horne: ILM Success Story
The demands of a fast-paced organisation and highly responsible role meant that Joe Horne was looking to develop his leadership skills in practical ways that would be of immediate benefit in the workplace. Studying for an ILM Award with Impellus ticked all the boxes.
Continue readingCustomer testimonial
I was slightly skeptical about the online learning side of things, but it worked well, especially with the breakout rooms. Having a wide range of different courses to suit individual needs is also a great idea.
I found the Effective Communication Skills course helpful, it opened my eyes to how even body language can be a form of communication that may come across as negative. It has shown me I need to be more aware of how I come across to others when communicating with them.
The courses that led to my Certificate of Learning have incredibly improved my awareness when I communicate with colleagues. I am now in control of what I want to deliver, and I have the tools to do it effectively.
I found the course extremely useful and loved the psychology behind the different types of communication. I have been able to take this information back to my workplace and use the techniques to improve communication between myself and my team.
Mel really helped provide insight and offered points of difference that can help me in a professional setting. I enjoyed learning more about the ways body language and tone can have an impact. The eye accessing cues were also really interesting.
Consistency and flexibility
Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.
Contemporary expertise
Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.
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Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.
Thought leadership
Good, great or perfect?
In today’s workplace, creating a culture of continuous improvement is key to remaining competitive and successful.
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