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Jade Wells

Senior Account Manager

Jade has been with us at Impellus since May 2022. As one of our Customer Relations Co-ordinators, Jade enjoys building a rapport with clients and making communication as easy as possible.

Before joining us, Jade worked as a Store Manager in the retail industry, which has helped her to organise her day-to-day work. Jade has a wide range of experience with customers, enabling her to make the customer journey as smooth as possible.

Jade has also worked in the health sector, where she achieved a Diploma in helping clients with their hearing aids, to make their life a little easier and more enjoyable.

As Jade’s role is in customer communications, she will be one of the main points of contact when you are undergoing your training with us. She looks forward to helping you through any queries with your training.

Jade Wells

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Clients

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.

Consilient Health
Case study

Consilient Health

The development of crucial management skills is a priority for Consilient Health and working with Impellus ensures that its managers are trained to consistent standards across the company …

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Customer testimonial

I was slightly skeptical about the online learning side of things, but it worked well, especially with the breakout rooms. Having a wide range of different courses to suit individual needs is also a great idea.

Chris Dickinson , Whitby Seafoods Limited

I found the Effective Communication Skills course helpful, it opened my eyes to how even body language can be a form of communication that may come across as negative. It has shown me I need to be more aware of how I come across to others when communicating with them.

Lauren McDowell , Wasdale - A Place to Stay

The courses that led to my Certificate of Learning have incredibly improved my awareness when I communicate with colleagues. I am now in control of what I want to deliver, and I have the tools to do it effectively.

Francesca Cecinati , Artesia Consulting

I found the course extremely useful and loved the psychology behind the different types of communication. I have been able to take this information back to my workplace and use the techniques to improve communication between myself and my team.

I.R , Daniella Draper

Mel really helped provide insight and offered points of difference that can help me in a professional setting. I enjoyed learning more about the ways body language and tone can have an impact. The eye accessing cues were also really interesting.

W.F , Tiny Rebel

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

Is hard copy old hat? The science behind Impellus course workbooks

Is hard copy old hat? The science behind Impellus course workbooks

An important aspect of Impellus training – and one that sets us apart from many of our competitors – is that we provide a physical workbook to accompany every course our delegates take.

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Neurolinguistic programming, part one: the map is not the territory

Neurolinguistic programming, part one: the map is not the territory

In this short series we’ll be exploring various aspects of neurolinguistic programming starting with ‘the map is ...

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