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Ella Creese

Customer Relations Lead

Ella has been with us at Impellus since the beginning of 2022. As one of our Customer Relations Lead, Ella particularly enjoys building and maintaining supportive relationships with our clients.

Before joining us, Ella had a wealth of experience in Dental Practice Management, where she perfected her meticulous skill of attention to detail, which helps us operate in a smooth and efficient way.

Outside of the health sector, Ella has also worked in the business-to-business environment within franking services, as well as the home improvement and beauty sector.

As Ella’s role is client-facing, you may have spoken with her to run through the courses and programmes we offer. Ella also enjoys introducing our company and training programmes to new clients.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Clients

We’ve delivered results for over 8,000 businesses, public-sector organisations and non-profits. See some of them.

Assay Office Birmingham
Case study

Assay Office Birmingham

The Assay Office Birmingham is a world leader in the identification and hallmarking of precious metals

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Customer testimonial

The course structure was easy to follow and flowed well. Ken was very easy to communicate with, had vast amounts of experience and used his stories to contextualise parts of the course.

K.F , Ouch Training Team

The best bit about the courses were the fantastic tutors!

Debbie Birch , British Safety Council

What a great initiate to get some kudos from the courses I have just completed and now received my certificate of learning – which I am proudly displaying on my desk. The courses were very interactive and informative, with some really interesting and useful content that I can now use to improve my business management skills.

Our company will reap some rewards from the investment that they have made in offering this course to us senior managers. The tutors are also a credit to the business and make the subjects stimulating and easily put into context in our own businesses for those who attended the course. Well done for providing 1st class courses and especially online which is not so easy.

Christine Pattison , CIMPA PLM Services

The communication was excellent both prior to and during the course. Instructions were clear and all relevant tools provided in advance.
I found all elements of the material of benefit and applicable to my role as an existing leader.

I.A , Momentum Support

The whole day was very well structured and interesting. It helped me see where I have been going wrong, how and why I need to work on this, so that I can improve my work-life balance. The best tip for me was, don't try to plan more than 4 hours of my working day.

Y.S , Ceetak Limited

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

Impellus Google review winner August 2022Announcements

Impellus Google review winner August 2022

A big congratulations to Lucy Hogg who is the winner of July's Impellus Google review draw

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