We have trained individuals and teams from more than 8,000 organisations. See more of our clients.

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Ella Creese

Customer Relations Manager

Ella has been with us at Impellus since the beginning of 2022. As one of our Customer Relations Manager, Ella particularly enjoys building and maintaining supportive relationships with our clients.

Before joining us, Ella had a wealth of experience in Dental Practice Management, where she perfected her meticulous skill of attention to detail, which helps us operate in a smooth and efficient way.

Outside of the health sector, Ella has also worked in the business-to-business environment within franking services, as well as the home improvement and beauty sector.

As Ella’s role is client-facing, you may have spoken with her to run through the courses and programmes we offer. Ella also enjoys introducing our company and training programmes to new clients.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Clients

We’ve delivered results for over 8,000 businesses, public-sector organisations and non-profits. See some of them.

NGK Spark Plugs (UK) Ltd
Case study

NGK Spark Plugs (UK) Ltd

The NGK Spark Plug Company is one of the leading manufacturers of automotive components in the world.

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Customer testimonial

Very well presented- Mel really knew her stuff! It also helps that Mel is charismatic so the day  flew by. Most enjoyable was that I could actually take away something of value- the adult ego state or as I like to call it- "Adulting". This will definitely be a conscious choice to make this a starting point for my work communications moving forwards so that it eventually becomes the norm for me.

M.H-M , Insite Energy Ltd

Ken held the groups attention and spoke and presented clearly. I also enjoyed interacting in the breakout rooms, it encouraged different ways of thinking.

K.B , Exemplas Holdings Ltd

The course was very interactive, which keeps you engaged and helps you to make the most of the things taught, rather than just passively absorbing them. David Ross was very friendly and knowledgeable.

P.L , Kilianjaro Live

There was a good flow to the day and David (Ross) was good at encouraging conversations, which is difficult in an online environment. I found the leadership style questionnaire useful - it confirmed my thinking on where I need to focus my efforts and gave me a framework to do that.

L.P , IEMA

The flow of the day was really good. Good pace, did not feel rushed or too slow. The trainer Mike gave great personal examples as well as getting us to provide our own.

J.S , Oprl Ltd

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

How to Become a Project Manager

How to Become a Project Manager

The world of project management is exciting, fascinating and can be highly rewarding. If you’re looking to become a Project Manager but you don’t know where to start, the good news is that ...

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