Six steps to help you master the key skill of effective delegation
Effective delegation not only lightens your workload but also empowers your team, unlocking their potential and driving productivity.
Read moreDonna joined the company in December 2019 after a number of years building her experience in customer service and administrative roles in both the travel and automotive industries.
With a keen eye for detail and a commitment to ensuring that all our courses run as smoothly as possible, she enjoys working behind the scenes managing all elements of our course and office administration.
From the initial online course set-up through to the provision of learning materials for our delegates, Donna takes great pride in making sure that everyone has access to everything they need – at the right time.
ILM approved training in management and commercial skills
ILM-Approved Management Programme
Incredibly flexible ways to deliver management qualifications
Discover the Impellus Certificate of Learning
Formal, flexible learning without a qualification process
Learn about the Myers-Briggs Team Assessment
Discover and unleash the latent powers in your teams
What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
Our Customers
We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.
Case study
British Safety Council
Impellus training met the high standards demanded by this non-profit organisation, successfully upskilling its managers and making a substantial difference to the performance of its sales team.
Continue readingCustomer testimonial
I was slightly skeptical about the online learning side of things, but it worked well, especially with the breakout rooms. Having a wide range of different courses to suit individual needs is also a great idea.
I found the Effective Communication Skills course helpful, it opened my eyes to how even body language can be a form of communication that may come across as negative. It has shown me I need to be more aware of how I come across to others when communicating with them.
The courses that led to my Certificate of Learning have incredibly improved my awareness when I communicate with colleagues. I am now in control of what I want to deliver, and I have the tools to do it effectively.
I found the course extremely useful and loved the psychology behind the different types of communication. I have been able to take this information back to my workplace and use the techniques to improve communication between myself and my team.
Mel really helped provide insight and offered points of difference that can help me in a professional setting. I enjoyed learning more about the ways body language and tone can have an impact. The eye accessing cues were also really interesting.
Consistency and flexibility
Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.
Contemporary expertise
Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.
The Impellus Business Centre
The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.
Entirely results-focused
Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.
Thought leadership
‘Overwhelmed and underequipped’: the rise of the accidental manager – and how to cope
Most managers in the UK believe they are not up to the task of managing and feel overwhelmed ...
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