We have trained individuals and teams from more than 8,000 organisations. See more of our clients.

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Donna Irwin

Administration Manager

Donna joined the company in December 2019 after a number of years building her experience in customer service and administrative roles in both the travel and automotive industries.

With a keen eye for detail and a commitment to ensuring that all our courses run as smoothly as possible, she enjoys working behind the scenes managing all elements of our course and office administration.

From the initial online course set-up through to the provision of learning materials for our delegates, Donna takes great pride in making sure that everyone has access to everything they need – at the right time.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Clients

We’ve delivered results for over 8,000 businesses, public-sector organisations and non-profits. See some of them.

Woodford Heating & Energy
Case study

Woodford Heating & Energy

Woodford Heating and Energy specialises in mechanical building services for the London construction market.

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Customer testimonial

Very well put together course, probably the best I have been on.

 

S.S , Cobal Sign Systems Ltd

What a great initiate to get some kudos from the courses I have just completed and now received my certificate of learning – which I am proudly displaying on my desk. The courses were very interactive and informative, with some really interesting and useful content that I can now use to improve my business management skills.

Our company will reap some rewards from the investment that they have made in offering this course to us senior managers. The tutors are also a credit to the business and make the subjects stimulating and easily put into context in our own businesses for those who attended the course. Well done for providing 1st class courses and especially online which is not so easy.

Christine Pattison , CIMPA PLM Services

This course has has given me serious insight into how I do actually communicate with my direct reports. Trying to think like them and actually getting to know them may be the way forward into breaking down barriers.

J.R , Professional Paper Supplies Ltd

I took something from each course and I enjoyed the tips and tricks we learnt in how to speak to people. Coaching and communication taught me how to speak to others to get the best out of them. The breakout rooms were really useful as the people involved had real life examples.

I also enjoyed sitting back and thinking about my teams motivators, do they want routine and to work on the same machine each day or do they want money, a challenge? Tapping in to these and using these motivators to get the best out of people is something I’ll take with me into my role.

Terry Cosway , System Six Kitchens

David Ross is a great trainer, very knowledgeable and encouraging. There was a good balance of group work, individual work and presentation.

L.T , The Institution of Structural Engineers

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

How to Become a Project Manager

How to Become a Project Manager

The world of project management is exciting, fascinating and can be highly rewarding. If you’re looking to become a Project Manager but you don’t know where to start, the good news is that ...

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