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Donna Irwin

Administration Manager

Donna joined the company in December 2019 after a number of years building her experience in customer service and administrative roles in both the travel and automotive industries.

With a keen eye for detail and a commitment to ensuring that all our courses run as smoothly as possible, she enjoys working behind the scenes managing all elements of our course and office administration.

From the initial online course set-up through to the provision of learning materials for our delegates, Donna takes great pride in making sure that everyone has access to everything they need – at the right time.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Clients

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.

Albis
Case study

Albis

Albis is a leading German plastics manufacturer with a UK base in Knutsford and a workforce spread across the UK

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Customer testimonial

Excellent material as usual, with engaging and interactive content. The CEDAR method seems very helpful, and running through the 2 case studies was a great way of learning it.

D.B , Safelincs Ltd

I found David Ross's ability to convey and communicate his experience and the course content to be excellent. He was engaging, approachable, and facilitated an open forum and learning experience.

M.S , HR Dept Ltd

With this certificate we can now create a work environment where we are bosses first, friends second, and probably entertainers third. Thank you, Impellus, for this wonderful opportunity!

B.E, D.S, J.E, L.M , The Kings Theatre Trust Ltd

I have come away with important information about how to set and monitor goals and performance

T.D , Genefirst

The course was well structured. The booklet meant rest for the eyes from the screen for a short time. It was interactive and enjoyable. I learnt a lot.

R.W , Cumfybus Ltd

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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