Ten minutes with… Austin Wedge
Austin Wedge leads the Impellus Customer Experience Team and is one of the Company’s Mental Health Champions. Find out what he finds most rewarding about his work – and most challenging.
Read moreDenzel joined Impellus in October 2022 as an Account Manager.
He comes from a maths and finance background having studied both maths and Accounting at A levels, which then led to a degree in Accounting with Finance. He began his professional work career in accounting & banking where he liaised with different stakeholders and business owners. This led to him finding his real passion for working with people.
Since then, Denzel has gained account management experience across a range of industries including Telecoms, Marketing and promotional merchandise where his primary purpose was ensuring that customer’s business needs are met.
He is an avid sports enthusiast outside of work and takes part in a range of sports. These interests, and activities, have further enhanced his skills for building rapport, and working, with people.
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What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
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Case study
The Property Centre
Impellus training ensures this outstandingly successful estate agency chain remains agile, prepared for growth and a great place to build a career
Continue readingCustomer testimonial
I was slightly skeptical about the online learning side of things, but it worked well, especially with the breakout rooms. Having a wide range of different courses to suit individual needs is also a great idea.
I found the Effective Communication Skills course helpful, it opened my eyes to how even body language can be a form of communication that may come across as negative. It has shown me I need to be more aware of how I come across to others when communicating with them.
The courses that led to my Certificate of Learning have incredibly improved my awareness when I communicate with colleagues. I am now in control of what I want to deliver, and I have the tools to do it effectively.
I found the course extremely useful and loved the psychology behind the different types of communication. I have been able to take this information back to my workplace and use the techniques to improve communication between myself and my team.
Mel really helped provide insight and offered points of difference that can help me in a professional setting. I enjoyed learning more about the ways body language and tone can have an impact. The eye accessing cues were also really interesting.
Consistency and flexibility
Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.
Contemporary expertise
Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.
The Impellus Business Centre
The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.
Entirely results-focused
Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.
Thought leadership
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Are you buzzing with new ideas after attending an Impellus training course or programme of study? Armed with ...
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